Vision

World-Class University Library



Mission

UKM Library is committed to be an advanced university library that connects the information network with clients for fulfilling the requirements of learning, teaching and research.

Quality Policy


All citizens of UKM Library are committed to provide the quality library services and implement the continuous improvement towards fulfilling the clients's requirement in accordance with Quality System MS ISO 9001:2008.




Objective

• To develop, document and maintain the information sources for the requirements of university's learning, teaching and research in variuos forms.
• To provide and manage the quality information services and library facilities.
• To create the quality infrastructure and physical environment and the latest information and communication technology.
• To be effective repository institution for the university's publication and its citizens.
  
   

Client's Charter

• To provide and manage the quality and latest information sources in various fields of a teaching.
• To provide the variety of latest information technology facilities that suit with the clients's requirement.
• To prioritize the client by providing the efficient, accurate and friendly services.
• To assist the client in detecting, accessing and acquiring the relevant information.
• To provide the efficient and comfortable counter service to the client.