By S. Sivaselvam
Pics by Mohd Hairul Azmi Jahid
BANGI, 18 July 2011 –UKM has drawn up its ICT Strategic Plan for the period 2011-2015 to be spearheaded by the Information Technology Centre (PTM) as part of its efforts to become a world renowned university.
Deputy Vice-Chancellor for Student and Alumni Affairs, Prof Ir Dr Othman A. Karim said the latest technology is needed to help spur the university’s principal activities to be on par with other institutions of higher learning on a global scale.
There needed to be comprehensive planning to achieve this, he said when opening PTM’s ICT Day here today.
He is confident that PTM will be able to meet requirements for the latest technology under the Strategic Plan, a blueprint that provides guidance for the implementation of ICT projects in a cost effective way in line with the need for priority to be placed on management and operational requirements within a specified period.
“This Strategic Plan also identifies the initiatives that will be supported by applications systems, technology, human capital development and ICT-based administration in supporting UKM’s mission and vision,” Prof Othman said.
In describing ICT as the driver of UKM’s transformation exercise, Prof. Othman said the level of ICT usage among UKM’s staff and students is high in view of the facilities and services that are being provided.
Even so, he hoped PTM will always seek feedback from the users of its services and look for ways to improve its delivery. He described the ICT Day as one such avenue for feedback and a way to re-evaluate the current technology, study problems that arise and ways to overcome them.
Prof. Othman was proud of the achievements of PTM in providing a wide range of facilities in terms of ICT infrastructure to help nurture research, teaching and learning while ensuring administrative excellence at the university.
Vice-Chancellor Prof Tan Sri Dato’ Wira Dr Sharifah Hapsah Syed Hasan Shahabudin in her message for the ICT Day said that PTM, as a major service centre at UKM, has improved the quality of its service provisions in a comprehensive manner.
In 2010, PTM was awarded the ISO 9001:2008 certification, which she described as proof that PTM succeeded in meeting its KPI, and she hoped that efforts to build upon this would be continued through control and monitoring mechanisms so that improvement in service quality is achieved more effectively.
PTM Director Associate Prof Dr Mohamad Shanudin Zakaria said the era where ICT was seen as a technical facilitator to overcome the technical issues facing organisations is over. ICT’s primary role now is to develop and provide services that are suited for the world of business, he said.
“This requires intellectual transformation that is geared towards the realisation of a knowledge economy,” he stressed.
“For this purpose, ICT must be regarded as the driver in powering smart partnership and not just focussed on resolving issues in terms of content and hardware.”
Among the exhibitors at the ICT Day are the Malaysian Administrative Modernisation and Management Planning Unit (Mampu), the OSS (Open Source Software) community, the amateur radio community, Telekom Malaysia, Symantec Corp (Malaysia) and Avaya (Malaysia).