[29/05/2020] Kemaskini Berkaitan Visa Pelajar Antarabangsa Semasa Tempoh Perintah Kawalan Pergerakan (PKP)

Dear PKP International Students,


We are pleased to inform that HESA PKP counter will be partially open during the Conditional Movement Control Order (CMCO) period. We will be operating on a minimal headcount, and the counter schedule is as below :


Date Time
13 -15 May 2020  8:15am – 11:45am (morning session)

1:15pm – 3:45pm (afternoon session)

19, 21, 27, 29 May 2020 8:15am – 11:45am (morning session only)
2, 4, 9, 11, 15, 17, 19, 23, 25, 29 June 2020 8:15am – 12:30 pm (morning session only)


All students are required to book their appointment slots at https://bit.ly/HESAappointment before they are allowed to come to PKP. The appointment slots at the website will be available for booking starting Saturday or Sunday each week and there will be limited slots each day. Upon approval of each services, PKP approval letter will be emailed to students.

For off-campus students, please book your appointment at least 1 day earlier for the purpose of UKM Security Division clearance. You may be required to show proof of apppointment, approval letter and student matric card when you enter the campus.

If you are submitting your passport to HESA (status is “request for passport” in EMGS website), please complete an online form at https://bit.ly/HESAsubmitppt (student passport) or https://bit.ly/HESAsubmitpptDP (dependent passport) before you come to PKP. You will be required to show the confirmation email for verification.

For further information on EMGS operations during the MCO period, please refer to https://educationmalaysia.gov.my/ and https://educationmalaysia.gov.my/coronavirus/.



Based on EMGS FAQ No. 7 :

Question: My institution offered me a place to join their March 2020 intake but have now deferred the intake to August 2020 due to the Movement Control Order (MCO) in Malaysia and international travel restrictions due to the COVID-19 pandemic. The eVAL issued to me is going to expire before I can travel to Malaysia. What can I do?

Answer: EMGS will provide all the assistance required to international students whose eVAL have expired during the MCO / travel ban period. Your Education Institution will be required to submit a request to EMGS to extend the validity of the eVAL issued to you. They are also required to provide EMGS with a new offer letter stating the deferment date together with all the relevant supporting documents. EMGS will facilitate by submitting the request to the Immigration Department of Malaysia. Kindly note that the decision to extend the eVAL is solely at the discretion of the Immigration Department of Malaysia.”

Students who have received their VAL but are not able to enter Malaysia within the VAL validity period due to COVID19 travel restrictions, may submit their VAL extension request to hesapkp@ukm.edu.my. Please attach your deferment approval which states your new registration date in your email.



For those who have submitted their passports to EMGS and their passport is ready for collection (progress is 100% in EMGS website), you may collect your passport by making an appointment following the HESA MCO counter schedule.



Following HESA counter closure and to avoid crowding at the counter, we would like to inform that the method for student pass renewal application is temporarily changed to soft copy document submission, effective 25th March to 30 June 2020. You may send all your renewal documents (in PDF format) to hesapkp@ukm.edu.my. The renewal form can be downloaded at http://www.ukm.my/pkp/visa-and-student-pass/. As for the payment, you may pay your renewal application fees through online banking. If you have an overseas card, you may choose to pay using Flywire.

Please be reminded that the sticker process will take minimum 14 working days to complete. If your Special Pass / Student Pass expires within the MCO period, you will not be able to leave the country after the MCO period, without having a valid pass. Please refer to the EMGS circular on Special Pass exemption during MCO below, if applicable. If you are planning to return to your home country after the MCO is lifted, please consider the processing time by EMGS and you are strongly advised not to purchase any flight ticket until the process is complete.


Below are part of the COVID19 FAQ from EMGS regarding your renewal application :

  1. My student pass/special pass expired during the Movement Control Order (MCO). I am currently here in Malaysia, but my student pass/special pass has expired. What should I do?

Answer: EMGS will facilitate the processing of passports for all students with a valid pass expiring anytime during the Movement Control Order period. This is only applicable for institutions that submit their passport to EMGS One Stop Centre (OSC) for endorsement. Education Institutions that submit their students’ passports to state immigration offices for endorsements (i.e. self-endorsement) should refer to their respective state immigration offices for further clarification. Kindly note that EMGS will initiate a discussion with the Immigration Department of Malaysia to standardise the approach taken by all state Immigration Departments when dealing with similar situations. We will provide further updates to international students / institutes after discussions with respective stakeholders.


  1. Question: I was supposed to return to Malaysia to continue my studies however I was not able to travel as the Malaysian Government stopped all foreigners from entering the country during the Movement Control Order. My student pass has now expired however I am not certain as to when I will be able to return to Malaysia. Can I still renew my student pass?

Answer: Based on the current process, the Immigration Department of Malaysia will only allow you to renew your student pass if your current student pass expiry has not lapsed for more than 3 months. Students will be required to enter Malaysia on a social visit pass and subsequently obtain the renewed student pass. However, we understand that these are exceptional circumstances, hence we will continue to monitor the situation closely regarding the travel ban that is currently in place and update the international students / institutes on any changes after discussions with the Immigration Department of Malaysia.



In addition to the requirements of having a valid pass to leave the country after MCO is lifted, we urge students to consider the consequences of returning to home country during the MCO period, as it might affect your student pass and your status as a student (especially on class attendance – not able to return to Malaysia due to travel bans, compulsory quarantine upon arrival, not able to submit passport for renewal within 3 months, etc). Please refer to http://www.ukm.my/pkp/visa-and-student-pass/ on the cancellation of student pass (if applicable).

You may also be required to obtain necessary documentation from your Diplomatic Mission, to facilitate movement from your accommodation to airport /border checkpoint.

If you intend to return, please inform us immediately at hesapkp@ukm.edu.my. You will be required to fill an online form at https://bit.ly/HESAMCOtravel for record purposes.



  1. EMGS Operating Procedures for Movement Control Order [Download]

  2. Updates – EMGS Operating Procedures for Movement Control Order from 18th March 2020 until 31st March 2020 [Download]

  3. Updates #2 – EMGS Operating Procedures for Movement Control Order from 18th March 2020 until 31st March 2020 [Download]

  4. Updates #3 – EMGS Operating Procedures for Movement Control Order from 18th March 2020 until 14th April 2020 [Download]

  5. Updates #4 – EMGS Operating Procedures for Movement Control Order from 18th March 2020 until 28th April 2020  [Download]

  6. Clarification for International Students and Institutions on application processing during and post the Movement Control Order period [Download]

  7. Updates #5 – EMGS Operating Procedures for Movement Control Order from 18th March 2020 until 12th May 2020 [Download]

  8. Updates #6 – EMGS Operating Procedures for Movement Control Order from 18th March 2020 until 12th May 2020 [Download]


Thank you.
Student and Alumni Affairs Unit http://www.ukm.my/pkp/visa-and-student-pass/