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Publons link Scopus link Orcid link GS link RG link FB link

Email: norasiah@ukm.edu.my Phone: 03-8921 3737

Room Number: 03-89213737

Personal Website: 

Current Position:

Administrative Post:  

Specialisation: Marketing

Curriculum Vitae: Download (where available)


- Post Grad Diploma (Universiti of Cambridge, U.K), - Ph.D., Marketing (Universiti Teknologi Mara, Malaysia), - Master of Business Administration (MBA), UNITAR, Malaysia, - Bachelor of Business Administration Hons (Marketing), International Islamic University Malaysia (IIUM),

Areas of Research
Customer Retention Strategies, Retailing, Service Marketing, Innovation Management