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Idris, F., & Naqshbandi, M.M (2019). Exploring competitive priorities in the service sector: evidence from India, International Journal of Quality and Service Sciences.11 (2): 167-186.
Mohammad, J., Quoquab, F., Idris, F., Al Jabari, M. & Wishah, R., (2019) The mediating role of overall fairness perception: a structural equation modelling assessment, Employee Relations. 41 (3): 614-636.
Idris, F. (2019). Roots and Enablers of Service Operations Excellence, UKM Press: Bangi.
Al Dweri, M. A. M., and Idris, F. (2019). Knowledge based Supply Chain Integration. UKM Press: Bangi.
Priyono, A. & Idris, F., (2018) Analysing the adoption of lean production in remanufacturing industry. Journal of Industrial Engineering and Management, 11 (4): 697-714.
Area of Research
Operations Strategy, Service Operations, Quality Management, Supply Chain Management