{"id":103,"date":"2020-11-19T02:48:56","date_gmt":"2020-11-19T02:48:56","guid":{"rendered":"https:\/\/www.ukm.my\/jqma\/?page_id=103"},"modified":"2023-03-29T03:05:44","modified_gmt":"2023-03-29T03:05:44","slug":"jqma1-1","status":"publish","type":"page","link":"https:\/\/www.ukm.my\/jqma\/jqma1-1\/","title":{"rendered":"Volume 1, Issue 1(July 2005)"},"content":{"rendered":"\n<p><a href=\"https:\/\/www.ukm.my\/jqma\/wp-content\/uploads\/2023\/03\/jqma-1-.pdf\"><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" src=\"http:\/\/www.ukm.my\/jqma\/current_files\/icon_pdf.gif\" alt=\"pdf\"><\/a> Front Matter<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td>Makalah Jemputan\/Invited Article: Sains Matematik dan Pengurusan<br><em>Shaharir Mohamad Zain<\/em><br>Pages 1-45<br><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" src=\"http:\/\/www.ukm.my\/jqma\/current_files\/icon_pdf.gif\" alt=\"pdf\">\u00a0<a href=\"https:\/\/www.ukm.my\/jqma\/wp-content\/uploads\/2023\/03\/abstrak-1-1.pdf\">Abstract<\/a>\u00a0|<img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" src=\"http:\/\/www.ukm.my\/jqma\/current_files\/icon_pdf.gif\" alt=\"pdf\">\u00a0<a href=\"http:\/\/www.ukm.my\/jqma\/v1_1\/jqma-1-1-paper1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Full Paper<\/a><\/td><\/tr><tr><td>An Empirical Test of TQM in Public Service Sector and Its Impact on Customer Satisfaction<br><em>Arawati Agus<\/em><br>Pages 47-60<br><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" src=\"http:\/\/www.ukm.my\/jqma\/current_files\/icon_pdf.gif\" alt=\"pdf\"><a href=\"https:\/\/www.ukm.my\/jqma\/wp-content\/uploads\/2023\/03\/abstrak-2-1.pdf\">Abstract<\/a><\/td><\/tr><tr><td>Penghitungan Kumpulan Gambar Rajah daripada Hasil Darab Langsung Dua Semikumpulan Bebas<br><em>Abd Ghafur Ahmad<\/em><br>Pages 61-64<br><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" src=\"http:\/\/www.ukm.my\/jqma\/current_files\/icon_pdf.gif\" alt=\"pdf\"><a href=\"https:\/\/www.ukm.my\/jqma\/wp-content\/uploads\/2023\/03\/abstrak-3-1.pdf\">Abstract<\/a><\/td><\/tr><tr><td>Indeks Jurang Kemajuan Berasaskan Entropi dengan Fungsi Ketumpatan Kebarangkalian<br><em>Abdul Aziz Jemain &amp; Khairul Anuar Mohd Ali<\/em><br>Pages 65-74<br><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" src=\"http:\/\/www.ukm.my\/jqma\/current_files\/icon_pdf.gif\" alt=\"pdf\"><a href=\"https:\/\/www.ukm.my\/jqma\/wp-content\/uploads\/2023\/03\/abstrak-4-1.pdf\">Abstract<\/a><\/td><\/tr><tr><td>A Review of Benchmarking as A Tool for Continuous Improvement<br><em>Baba Md Deros, Sha\u2019ri Mohd Yusof &amp; Azhari Md Salleh<\/em><br>Pages 75-86<br><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" src=\"http:\/\/www.ukm.my\/jqma\/current_files\/icon_pdf.gif\" alt=\"pdf\"><a href=\"https:\/\/www.ukm.my\/jqma\/wp-content\/uploads\/2023\/03\/abstrak-5-1.pdf\">Abstract<\/a><\/td><\/tr><tr><td>Kesan Kepuasan Pelanggan dan Halangan untuk Beralih terhadap Kesetiaan Pelanggan Perkhidmatan Telekomunikasi Selular Prabayar<br><em>Liong Choong Yeun, Nur Riza Mohd. Suradi &amp; Zulkhibri Ismail<\/em><br>Pages 87-100<br><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" src=\"http:\/\/www.ukm.my\/jqma\/current_files\/icon_pdf.gif\" alt=\"pdf\"><a href=\"https:\/\/www.ukm.my\/jqma\/wp-content\/uploads\/2023\/03\/abstrak-6-1.pdf\">Abstract<\/a><\/td><\/tr><tr><td>Kawalan Kualiti dengan Carta Kawalan Purata Bergerak Berpemberat Eksponen serta Aplikasi Indeks Kebolehupayaan terhadap Proses Pembuatan Blower Armature<br><em>Firdaus Mohamad Hamzah<\/em><br>Pages 101-112<br><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" src=\"http:\/\/www.ukm.my\/jqma\/current_files\/icon_pdf.gif\" alt=\"pdf\"><a href=\"https:\/\/www.ukm.my\/jqma\/wp-content\/uploads\/2023\/03\/abstrak-7-1.pdf\">Abstract<\/a><\/td><\/tr><tr><td>Pemilihan Pengajar Berkesan Menggunakan Kaedah Proses Hierarki Analisis Kabur<br><em>Wan Rosmanira Ismail, Ummul Khair Salma Din &amp; Witriany Basri<\/em><br>Pages 113-121<br><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" src=\"http:\/\/www.ukm.my\/jqma\/current_files\/icon_pdf.gif\" alt=\"pdf\"><a href=\"https:\/\/www.ukm.my\/jqma\/wp-content\/uploads\/2023\/03\/abstrak-8-1.pdf\">Abstract<\/a><\/td><\/tr><tr><td>Menertib Ciri Utama Pusat Membeli-Belah Menggunakan Kesepakatan Kabur<br><em>Abdul Aziz Jemain &amp; Khairul Anuar Mohd Ali<\/em><br>Pages 123-134<br><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" src=\"http:\/\/www.ukm.my\/jqma\/current_files\/icon_pdf.gif\" alt=\"pdf\"><a href=\"https:\/\/www.ukm.my\/jqma\/wp-content\/uploads\/2023\/03\/abstrak-9-1.pdf\">Abstract<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Front Matter Makalah Jemputan\/Invited Article: Sains Matematik dan PengurusanShaharir Mohamad ZainPages 1-45\u00a0Abstract\u00a0|\u00a0Full Paper An Empirical Test of TQM in Public Service Sector and Its Impact<a class=\"ut-readmore\" href=\"https:\/\/www.ukm.my\/jqma\/jqma1-1\/\"> &#8230;<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-103","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ukm.my\/jqma\/wp-json\/wp\/v2\/pages\/103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ukm.my\/jqma\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ukm.my\/jqma\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ukm.my\/jqma\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ukm.my\/jqma\/wp-json\/wp\/v2\/comments?post=103"}],"version-history":[{"count":3,"href":"https:\/\/www.ukm.my\/jqma\/wp-json\/wp\/v2\/pages\/103\/revisions"}],"predecessor-version":[{"id":825,"href":"https:\/\/www.ukm.my\/jqma\/wp-json\/wp\/v2\/pages\/103\/revisions\/825"}],"wp:attachment":[{"href":"https:\/\/www.ukm.my\/jqma\/wp-json\/wp\/v2\/media?parent=103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}