Workplace bullying is one of the most common work related psychological problems and has been a topic of interest since the 1990s. However, only a few researchers have investigated the influence of personality towards workplace bullying and depression. This study examines the role of personality factors as predictors of workplaceContinue Reading
The objective of this paper is to deepen the understanding of customers’ satisfaction among credit card users. The study employs the Servperf model to evaluate the functional service quality dimensions of satisfaction of credit card users of Islamic versus conventional banking in Malaysia. The comparison between different types of creditContinue Reading
This study examines the effects of human needs based on the integration of needs as stipulated in Maqasid Syariah and Maslow’s hierarchy of needs on zakah distribution efficiency. Human needs in this study are evaluated based on the integration of 5 elements of human needs as stipulated in Maqasid SyariahContinue Reading
This study is aimed to assess the financial management efficiency of each insurer/takaful operator in both conventional and takaful industry. We also identify the operating system that is more efficient among the conventional and takaful system which involves 20 firms. The results from the slack-based measure (SBM) – data envelopmentContinue Reading
The requirement for UK listed companies to prepare their financial statements in accordance with IFRS for accounting periods beginning on or after January 1, 2005 provided these companies with an accounting policy choice in the area of pension accounting. Probit models indicate that the characteristics of size of firm andContinue Reading
Small businesses look for cooperative relationships with foreign partners to build competitive advantage in export markets. In addition, the ability of small businesses to compete is also strongly related to human capital specifically the managerial competences. This study aims to investigate the effect of managerial competences on the relationship quality,Continue Reading
This paper investigates the existence of day-of-the-week effect for ten FTSE Bursa Malaysia indices. Standard procedure of determining calendar anomaly with additional GARCH related models are employed to determine the significance of the day-of-the-week effect. Results suggest that the day-of-the-week effect only exist for the FTSE Bursa Malaysia MESDAQ Index.Continue Reading
This study aimed at examining the relationship among program benefits (utilitarian/monetary, hedonic, and symbolic), program satisfaction, and loyalty (program loyalty and store loyalty) in the retail context in Malaysia. A total of 300 questionnaires were collected via convenience sampling from program members of hypermarkets and superstores in Malaysia. A structuralContinue Reading
Interlocking or shared directorship is among important issues in corporate governance. According to resource dependence theory, interlocking directorship can become resources that can improve firm performance. This explanation is in line with business environment in Malaysia that can be categorized as networked economy. On the other hand, interlocking directorships canContinue Reading
Small and medium enterprises (SMEs) are essential to economic growth of Nigeria, and therefore are considered as a major source of job creation, and poverty reduction as they significantly contribute to the gross domestic products. Thus the aim of this study is to investigate the direct relationship between entrepreneurial orientationContinue Reading
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