The Impact Psychological Detachment on The Association of Work-Family Demands and Emotional Exhaustion During Work-From-Home
(Kesan Pemisahan Psikologi terhadap Hubungan antara Tuntutan Kerja-Keluarga dan Keletihan Emosi Semasa Bekerja dari Rumah

Faculty of Business, Economics and Social Development
Universiti Malaysia Terengganu
21030 Kuala Nerus, Terengganu, MALAYSIA

zirwatul@umt.edu.my

Faculty of Business, Economics and Social Development
Universiti Malaysia Terengganu
21030 Kuala Nerus, Terengganu, MALAYSIA

nazilah@umt.edu.my

Faculty of Business, Economics and Social Development
Universiti Malaysia Terengganu
21030 Kuala Nerus, Terengganu, MALAYSIA
mohdradzi.tarmizi@umt.edu.my

mohdradzi.tarmizi@umt.edu.my

Faculty of Business, Economics and Social Development
Universiti Malaysia Terengganu
21030 Kuala Nerus, Terengganu, MALAYSIA

aizal@umt.edu.my

Terengganu Incorporated Sdn Bhd
Wisma TI, Chendering
21080 Kuala Terengganu, Terengganu, MALAYSIA

maznah@terengganu-inc.com

Abstract

The emergence of work-from-home (WFH) arrangements has significantly reshaped the environment of professional engagement, particularly in the post Covid-19 pandemic period. As employees increasingly manage the complexities of remote working, the distinctions between responsibilities in both work and family have become increasingly indefinite. This new working norm has introduced unique challenges in balancing work-family demands, leading to greater emotional exhaustion. Employing the Demand-Induces Strain Compensation-Recovery (DISC) Model, data from 335 teachers were analysed to examine how the psychological detachment impact the association of work and family demands with emotional exhaustion during WFH. Findings affirm a direct relationship with respect to emotional exhaustion and the emotional demands arising from work and family conflicts (WFC and FWC). Additionally, the findings suggest that psychological detachment alleviates the detrimental impacts of emotional demands and FWC in relation to exhaustion levels. However, a similar impact was not observed in the association linking work-to-family conflict (WFC) to emotional exhaustion. This study underscores the importance of cultivating psychological detachment as a critical organisational approach to reduce emotional exhaustion in the context of WFH, thereby enhancing employee well-being and productivity.

Keywords

emotional demands; emotional exhaustion; psychological detachment; work-family conflict; Work-from-home
https://doi.org/10.17576/pengurusan-2025-75-3

Citation

R Ibrahim, R. Z. A., Mat Ali, S. N., A. Halim, M. R. T., Rohaizad, N. A. A., & Ibrahim, M. (2025). The Impact Psychological Detachment on The Association of Work-Family Demands and Emotional Exhaustion During Work-From-Home. Jurnal Pengurusan, 75, –. https://doi.org/10.17576/pengurusan-2025-75-3

@article{ibrahim2025the,
  title={The Impact Psychological Detachment on The Association of Work-Family Demands and Emotional Exhaustion During Work-From-Home},
  author={R Ibrahim, R Zirwatul Aida and Mat Ali, Siti Nazilah and A. Halim, Mohd Radzi Tarmizi and Rohaizad, Nor Aizal Akmal and Ibrahim, Maznah},
  journal={Jurnal Pengurusan},
 

volume={75},
  number={},
  pages={—},
  year={2025},
  doi={https://doi.org/10.17576/pengurusan-2025-75-3},
  publisher={Penerbit UKM},
}

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75 (2025) –

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