Frequently Asked Questions
- Authority In Charge To Filter And Approve The Application Of UKM Community (Staffs/ Students) To Enter The Campus During The Movement Control Order (MCO) Starting April 27, 2020
- Working Guidelines Starting From May 4, 2020
- Standard Operating Procedure The Movement Of Student Who Stay In UKM Campus To Return To Hometown Starting April 27, 2020
- Standard Operating Procedure The Movement Of Student Who Stay In UKM Campus To Return To Hometown Starting April 27, 2020 - For International Students
- Related to matters on COVID-19 concerning UKM students & staff
- Movement Control Order (March 18 to May 12, 2020 ) to all UKM students & staff
- College residence from March 18 to May 12 2020
- Students Movement During Movement Control Order (MCO)
- Movement Permit For International Students To Return To Home Country
- Meal Schedule For Students Who Staying In Residential College From April 24 Until May 12, 2020
- Working As Part-Timer During Movement Control Order (MCO)
- Online Teaching And Learning During Lecture Weeks Starting 27th April Until 28th June 2020
- COVID-19 Alternative Methods Of Final Examination For Semester II, 2019-2020 Academic Session
- Centre for Teaching And Learning Curriculum Development Circular 1/2020
- Procedures For Students Who Are In The Country Which Is Currently Enforcing "Full Lockdown"
- The Procedures Of Going Back To Malaysia
- Home Medicine Delivery Service
- Call And Take Drive-Thru Service
** These Frequently Asked Questions are subject to the latest Movement Control Order announced by the Government of Malaysia
Authority In Charge To Filter And Approve The Application Of UKM Community (Staffs/ Students) To Enter The Campus During The Movement Control Order (MCO) Starting April 27, 2020
I am a staff / student of UKM and wish to come into UKM to take my things / working at the lab or any other kinds of related work. To whom shall I seek for permission?
According to the Vice-Chancellor Circular No 3/2020, if you wish to come to the campus starting from 27th April 2020, you are required to get the approval letter from your institutional head, i.e. Faculty Dean or Director of your centre/institute. With the approval given for you to come into UKM, you are obligated to follow all the respective safety measures (i.e social distancing, the use of hand sanitizers, 1 meter apart when meeting others etc) stated in the Movement Control Order (MCO) while you are in the campus.
Working Guidelines Starting From May 4, 2020
What do I need to do when I come back to work at the campus beginning May 4, 2020?
If you do not have any urgent or important work arrangements, please continue to work from home.
If you have urgent matters to attend to and you need to come to work in the campus, please follow the steps below:
- You must take your body temperature readings and use hand sanitizer before entering the office. It is best to practice the sanitation process before entering and leaving the office;
- You must declare or make a self-declaration regarding your health status through a platform developed by the Information Technology Centre (PTM) in the following link https://forms.gle/Jfc6QaM3pZ3fFmU48 before you get the authorization to come for duty;
- You must record your presence using e-Warga at your desktop or MyUKM application within UKM vicinity with the registered wifi during your working hours;
- You are only allowed to use the main entrance to enter UKM;
- If you are scheduled to work in the campus, you need to conduct the social distancing exercise when carrying out your work. The use of facemask is encouraged if your work involves the public and you should regularly wash your hands for personal hygiene purposes;
- You are not permitted to assemble at any place within the office vicinity. Breakfast and lunch should be scheduled in rotation;
- You have to take care of your health and safety while in the office, at the laboratory or at your room;
- Any outside mobility activities such as attending meetings, submitting documents; will require you to get an approval from the Head of Department;
- You are encouraged to use the stairs instead of lifts;
- You are advised to postpone your travel abroad especially to countries that are at risk;
- You should always be aware of your surroundings, especially when interacting and dealing with friends or outsiders for easier contact tracing when necessary;
- If you are a lecturer, you should monitor the attendance, safety and health of your supervised student when he or she is at the UKM to do the research work at the lab. You must adhere to the Research Laboratory Management Guidelines issued by the UKM's Centre for Research and Instrumentation (CRIM). Nevertheless, the University does not encourage the students to come to campus during the Movement Control Order (MCO) for security purposes. Research works are advised to be done from home;
- You must adhere to the work schedule provided by the Head of Faculty/Institute/ Centre (PTj) and must not be in the office beyond the specified time given;
- If you are a Muslim, use your own prayer piece such as prayer mat and prayer cloth/veil (telekung). Do not share with others;
- Use covered trash containers to dispose the facemask, gloves and disposable tissue;
- Be responsible for the safety and health of yourself, colleagues, and others who may be affected during the working hours and this includes self-declaration about your health status;
- Adhere to the safe work procedures and apply PPE as prescribed during your working hours;
- The use of face shields is encouraged when carrying out work involving the public;
- If you are in charged of managing health screening and COVID-19 suspects, you are required to wear facemask;
- If you have COVID-19 symptoms, you must immediately notify the Head of Department and take immediate action by isolating yourself to reduce the risk of exposure to other colleagues;
- Adhere to the rules and instruction given by UKM regarding COVID-19 and guidelines given by the Ministry of Health Malaysia, WHO, ILO and other relevant agencies; and
- Adhere to all that rules that are being enforced at UKM from time to time.
As the Head of the PTj, what should I do if the staffs under my supervision want to come to work on campus from May 4, 2020?
If your staffs do not have any urgent or important work arrangements, please ask your staff to continue working from home.
If there are any of your supervised staffs who would like to come to work on campus starting May 4, 2020, please follow the steps below:
- You must provide basic healthcare equipment such as hand sanitizer, facemasks and thermoscan obtained from the University Health Centre (PKU) for the staffs or customers to use before entering your office premise. The cost of these items will be charged to the PTj budget;
- It is your responsibility to ensure that your staffs are present at the office and you need to report to UKM if your staffs have symptoms of COVID-19 infection and when he/she is unwell while on duty;
- It is your responsibility to ensure that the quality of service given to the customers remain and does not interfere with any current operations;
- You are encouraged to have a chat group to minimize the face-to-face interaction;
- It is your responsibility to organize and hold online meetings when required and to ensure that there is no small assembly is conducted among your staffs while they are in the office or at the laboratory or within the vicinity of their rooms;
- You are responsible to keep a record of the staff that is present at the office (name, date, time). Record should be kept for easier contact tracing when necessary;
- Assisting UKM in implementing and monitoring the implementation of COVID-19 Risk Control Program;
- Investigate and inform the University Health Centre (PKU) if there is anyone with COVID-19 symptoms;
- Implement the proposal from DOSH SOP, Item 4.4:
-
- monitor and ensure that the guidelines and order in COVID-19 Risk Control Program being adhere to by the supervised staff such as social distancing and PPE usage (where applicable);
- continuous monitoring of the supervised staffs to detect if any of them has the symptoms of COVID-19 infection;
- promptly notify the employers and the University Health Centre (PKU) if any staffs show symptoms of COVID-19 infection;
- monitor the control and prevention steps and isolate the staff who is having the COVID-19 symptoms; and
- assisting the University Health Centre (PKU), which acts as the Secretary of UKM Crisis Action Committee: Infectious Disease Category in preparing documents and maintaining records relating to the attendance of your staff and their health.
- You are responsible for monitoring the performance, workmanship and work ethics of your staff from time to time as stipulated in the Statutory Bodies (Discipline and Surcharge) Act 2000 [Act 605].
How long can I stay in the office to work?
If you do not have any urgent or important work arrangements, please continue to work from home.
To ensure the social distancing exercise is adhere to, working hours are organized as follows:
- Morning session: 8am to 12pm; and
Evening session: 2.00 to 5.00 pm or - Alternate day rotation
If I have to work in the lab starting May 4, 2020, what do I need to adhere to while working in the lab?
If you do not have any urgent or important work arrangements at the lab, please continue to work from home.
If you need to work in the lab, please follow the guidelines issued by UKM's Centre for Research and Instrumentation (CRIM).
What are the steps that must be taken by a PTj when receiving guests or external customers?
Here are the steps for managing guests or external customers:
- The PTj must apply suitable method for service delivery and able to facilitate the customer to avoid them from coming to the PTj when there is a need to do so;
- All employees who handle customers / other PTjs are required to take necessary steps by using hand sanitizer, face masks during working hours in order to protect themselves;
- Staff should record the basic information of any customer who deals face to face with them during their working hours at the PTj;
- Any program arrangements involving UKM community, public or visitation by the external guests must be postponed;
- The specific actions that a PTj should take include:
-
- Conduct customer body temperature scans at the entrance of the PTj ;
- Provides hand sanitizer for customer’s usage at the entrance of the PTj;
- Where appropriate limit the customer’s movement within the PTj’s vicinity by providing a waiting area/lounge and please make sure that when queuing the customers practice their social distancing, provide areas for meeting the customers such as counters, discussion rooms and so on; and
- Set a time limit (if necessary).
What are the preparations does a PTj need to make during this period?
The University Health Centre (PKU) will provide facemasks and hand sanitizer for each PTj for office use. Please obtain the respective materials from the University Health Centre;
- The PTj should take appropriate actions as follows: -
- Conduct temperature scans for all officers and customers at all PTj entrances;
- Provide appropriate soap in the bathroom;
- Provide hand sanitizer bottles at strategic locations; and
- Ensure the office cleanliness and perform regular cleaning activities in places where the public often touches such as elevator buttons, door or door handles, light switches and so on.
- Adhere to the hygiene recommendations issued by the University Health Centre (PKU) from time to time.
Standard Operating Procedure The Movement Of Student Who Stay In UKM Campus To Return To Hometown Starting April 27, 2020
I am a student who is staying at one of the college accommodation at UKM. I want to go back to my hometown, since we are allowed to do so from 27th April 2020. Who should I contact for any questions related to the process of me going back to my hometown?
You can contact any of the Student Affairs officers listed below:
ENCIK ASYRAF BIN RADZWAN
Senior Assistent Registar
Centre of Student Affairs (HEP-UKM)
012 951 0714
DR. NOOR ALAUDIN BIN ABDUL WAHAB
Deputy Director
Centre of Student Affairs (HEP-UKM)
012 663 2455
DR MOHD SUHAIMI BIN MOHAMAD
Director
Centre of Student Affairs (HEP-UKM)
012 696 7525
ENCIK KHAIZULNIZAM BIN MOHAMAD ZULDIN
Deputy Director
Student Housing Centre
013 340 0833
MINISTRY OF HIGHER EDUCATION (KPT) HOTLINE NUMBER
03-8870 6777/6949/6628/6623/6124
Standard Operating Procedure The Movement Of Student Who Stay In UKM Campus To Return To Hometown Starting April 27, 2020 - For International Students
Do the international students of higher learning institute in Malaysia need to return to their home countries?
The Ministry of Higher Education does not require international students to return home. However, the ministry has no objection if the student wishes to return home.
What is the main thing that the students need to do before going back to their home country?
The students are required to contact the Student Affairs Division (HEP) of their higher learning institute and complete the information required in the application form including the home destination and their health status.
I don't want to stay in campus and I don't want to go back to my hometown. I choose to stay with my relatives / friends at their house. Is this procedure allowed?
Students who wish to stay with their relatives/ friends should obtain permission from their relatives / friends. The letter must be submitted to the higher learning institution. The home of their relatives/friends should be in the green zone.
Will the university conduct a symptom screening before allowing the students to return?
The university will conduct a symptom screening (sore throat, cough, colds and shortness of breath) before allowing the students to return home.
What about students who fail the symptom screening process?
Students who fail the symptom screening process are NOT ALLOWED to return home and will be sent to the Health Centre of the higher learning institution and will be referred to the Ministry of Health (MOH) for further action.
The government has given the permission for students to return home. But I chose to stay in the campus. Will the higher learning institution provide food for me and housing fees exemption as usual?
- The Ministry of Higher Education will ensure that students who choose to remain in campus are provided with food and drink.
- Fee payment matters are subjected to the respective higher learning institution.
Does Ministry of Higher Education has an intention to end the current semester session?
No. Learning process will continue via online.
Do students need to pay college fees as usual?
College fees are subjected to the respective higher learning institution.
Related to matters on COVID-19 concerning UKM students & staff.
What is Universiti Kebangsaan Malaysia’s stand in addressing the COVID-19 issue?
Universiti Kebangsaan Malaysia is concerned about the increasing number of positive cases of COVID-19 outbreak globally and Malaysia particularly. Proactive actions have been taken to ensure safety and control the spread of the virus. The following circulars and infographics are instructions and guidelines that can be followed to handle and prevent the transmission of COVID-19 in the university. Please read the respective UKM's circulars and official statement available on this website.
Are assemblies or any activities involving 50 people and below allowed?
All assemblies and activities are temporarily suspended. Refer to the Circular of Department of Registrar - 10/2020.
Can I come to visit UKM campus?
Visit to UKM campus is not permission able and suspended as UKM is closed due to Movement Control Order imposed by the Malaysian Government from March 14 – May 12 2020. Any scheduled visits within this period will be changed to a new date depending on the current situation
I need more information about COVID-19, whom shall I contact?
For more information about COVID-19, please contact the University Health Center at 019-2645072 or 016-6654442.
If I have COVID-19 symptoms, what should I do?
Go to the nearest Ministry of Health (MOH) Health Clinic for screening. If a quarantine order is issued, you should notify the University Health Center at 019-6245072 or 016-6654442. Here is the list of Ministry of Health (MOH) Health Clinic: http://www.moh.gov.my/
After undergoing the Movement Control Order (March 18 - May 12, 2020), is it necessary for UKM community including the students to do health screening?
If you have symptoms of COVID-19 infection, you should take a screening test as soon as possible at the nearest Ministry of Health Malaysia (MOH) Health Clinic
If you are COVID-19 patient who is receiving treatment and unable to continue online learning, what should you do?
If you are receiving treatment, you will be categorised as a person on medical leave and may be excluded from the learning session.
I am a postgraduate student and was scheduled to have my viva after the 30th March. Since the Movement Control Order period has been extended to May 12, 2020 and the academic calendar has been changed, where the half of the semester will begin on the April 27, when will the new viva date be?
Your viva can now be conducted online. Please contact the Deputy Dean (Postgraduate) Office or Head Of Programme of the respective faculty/ institute for a new online viva date.
If I am positive COVID-19, to whom shall I inform?
- If you are a student, you should inform the Dean/Director of faculty/institute and University Health Center at 019-2645072 or 016-6654442.
- If you are a staff, you should inform your immediate boss and University Health Center at 019-2645072 or 016-6654442.
If my close contact is positive COVID-19, what should i do?
- If you are in campus, please go and have yourself checked at COVID-19 Screening Counter at Kolej Ibu Zain.
- If you are back home, please go and have yourself checked at the nearest Ministry of Health (MOH) Health Clinic.
As a Muslim man, I am not able to perform Friday prayers for more than three (3) times due to Movement Control Order. What is the implication, will I be sentenced?
Due to the Movement Control Order (MCO) regulation in which it causes the Friday prayers to be missed for 3 consecutive times, and taking into account the wide spread of COVID-19, the Islamic respective authorities has ruled out that those who leave the prayer because of this reason are NOT INCLUDED in those who are under threat from Allah.
I am a UKM staff and if I do not follow the Movement Control Order and decide to come to work or go out with others in public, can the university takes any action on me?
Anyone from UKM (staffs or students), who is detained and convicted of violating the Movement Control Order or other Laws (e.g. Communications & Multimedia Act 1991 / Official Secrets Act 1972 etc.), is subject to the disciplinary action under the Statutory Bodies Act (Disciplinary and Surcharge) 2000. The disciplinary actions taken will give major implication to the individual, in which it may affect the wage movement, resulting in lower wages, dismissal from the job and affecting his/her pension payments.
I am a postgraduate student. With the Movement Control Order, will I be able to graduate on time?
Yes you will be able to graduate on time and this is subjected to the endorsement given by the Faculty Oral Examination Committee and the Senate approval.
Movement Control Order (March 18 to May 12, 2020 ) to all UKM students & staff.
How are the operations of Universiti Kebangsaan Malaysia during the implementation of Movement Control Order?
All operational services in UKM that includes offices, laboratories, faculties, institutes and other divisions are completely closed from March 18 - May 12, 2020 except for essential services such as Security, Health Centre, Teaching Hospital, Information technology and finance department. If you have an important and urgent matters which requires you to come to UKM (Bangi/KL) Campus, please email your request to your Faculty Dean or Director of your Institute / Centre. Provide these details:
- Title: Request to enter UKM (Bangi/KL) Campus on (specify the date to come)
- Name:
- UKM(PER) Number:
- Date:
- Time:
- Reason To Come:
- Place/ Building to go to:
Please provide the approval received to the security officer at the main gate.
- The person/entity that manages payment/ payroll activities is allowed to be in the office to conduct the payment process and return home immediately upon completion;
- All non-critical physical projects are suspended until this order is lifted
- Government servant that includes Academicians, Management and Professional Officers and Supporting Staffs is required to work from home. For this matter, staffs are allowed to bring home-related assets like laptop (with permission that depends on the job category) and documents that is NOT CLASSIFIED AS SECRET AND CONFIDENTIAL. Guidelines to work from home is available at http://www.ukm.my/pendaftar/news/siri-2-2020-gpwfh/ UKM staffs are reminded to continue their duties and stay home during this period of time. Being present at the office is only allowed for critical purposes during certain time and is encouraged to work rotatively. Any attendance during this restricted time, must adhere to the following:
- Essential Services Staffs: Please email to Faculty Dean or Director of your Institute / Centre. Provide these details:
- Title: Request to enter UKM (Bangi/KL) Campus on (specify the date to come)
- Name:
- UKM(PER) Number:
- Date:
- Time:
- Reason To Come:
- Place/ Building to go to:
Please provide the approval received via your email to the security officer at the main gate.
- Postgraduate Students: Please email to Faculty Dean or Director of your Institute / Centre and cc to your supervisor. Provide these details:
- Title: Request to enter UKM (Bangi/KL) Campus on (specify the date to come)
- Name:
- UKM(PER) Number:
- Date:
- Time:
- Reason To Come:
- Place/ Building to go to:
Please provide the approval to the security officer at the main gate.
- International and Local Students Who Are Not Able To Return Home Due to Valid Reasons: List of name, Faculty and matric number must be sent to the office of Deputy Vice Chancellor (Student Affairs). This will be used as a reference to the UKM’s Security Officer. Random check-ups will be done by the security officers.
Are assemblies allowed during the implementation of Movement Control Order?
A total restriction on movement and mass gathering around the campus including religious activity, sport, social and culture starting form March 18 - May 12, 2020. For Muslims, all religious activities by Islamic Centre of UKM that include Friday prayers are suspended in accordance with the decision of Mesyuarat Jawatankuasa Muzakarah Khas that was held on March 15, 2020.
Are students allowed to return home during the implementation of Movement Control Order?
All students (local and international) are advised to stay in Malaysia during this control movement order period. However, if this order cannot be adhered to due to some valid reasons, the international students are subjected to Malaysian Immigration Rules and the visiting country. UKM will not be responsible and cannot be held responsible since notice and reminders had been given.
As an academic do I use online learning platform for my teaching during the implementation of Movement Control Order?
You do not have to do online learning platform for teaching as all online learning has been suspended starting 18th March to 26th April, 2020 according to the Amendment of Vice-Chancellor Circular Number 1/2020, Vice Chancellor Circular Number 2/2020 and Registrar Circular Number 13/2020. Teaching and learning activities will resume on 27th April 2020 unless there is further notice that states otherwise. However as a teaching academic you are required to prepare your online teaching materials using UKMFolio during the duration of 18th March – 26th April 2020, as the semester will resume on the 27th April 2020 using the online method or (face to face(if/when applicable)). Please refer to the Vice Chancellor Circular Number 2/2020 and the respective poster:
How about teaching and learning activities during the implementation of Movement Control Order (March 18 - May 12 2020)?
All teaching and learning activities in UKM stops until May 12, 2020. Please refer to the new Academic Calendar stated in the Registrar Circular Number 13/2020.
Are there any changes to the the academic calendar for the 2019/2020 Session due to the implementation of Movement Control Order?
The new academic calendar for the academic session 2019/2020 is according to the Registrar Circular Number 13/2020.
The above calendar is for all Undergraduate Full Time Program at (Bangi Campus, Faculty of Health Sciences dan Faculty of Pharmacy) & Postgraduate Program (Bangi Campus, Faculty of Health Sciences dan Faculty of Pharmacy and Faculty of Medicine (except for Medical Specialist Program)
For other programs, it is as follows
Program: PhD in Dentistry, Postgraduate in Dentistry, Faculty of Dentistry
Mode: Online learning for all classes. If it’s not possible, face-to-face will be conducted. Clinical session will be arranged when its permissible.
Lecture Begins: 20th April 2020
Program: Year 1 – 5 Medical Degree (MD), Bachelor of Nursing, Faculty of Medicine
Mode: Online learning
Lecture Begins: 1st April 2020
Program: Bachelor of Science in Emergency Medicine, Faculty of Medicine
Mode: Online learning
Lecture Begins: 15th April 2020
Program: DBA & Masters of Business and Administration, UKM-GSB Graduate School of Business.
Mode: Online learning for all classes. If it’s not possible, face-to-face will be conducted.
Lecture Begins: 1st April 2020
Program: Distance Learning, Centre For Educational Extension (PKP)
Mode: Online learning
Lecture Begins: 30th March 2020
Can the UKM community or postgraduate students who are involved in research activities come to the campus during the implementation of Movement Control Order?
Any critical and urgent research works that involves culture cells, specimens and others form the same category, which requires the attendance in the campus must get the approval from the Faculty Dean or Director of Institute/Centre . Please email to your Faculty Dean or Director of your Institute / Centre and cc to your supervisor. Provide these details:
- Title: Request to enter UKM (Bangi/KL) Campus on (specify the date to come)
- Name:
- UKM(PER) Number:
- Date:
- Time:
- Reason To Come:
- Place/ Building to go to:
Please provide the approval received via your email to the security officer at the main gate.
Are students allowed to be in the residential colleges during the implementation of Movement Control Order (March 18 - May 12 2020)?
Only students that are not able to go home due to valid reasons are allowed to stay at residential college during this period of time (March 18 - May 12 2020). However, these students are REQUIRED to report themselves to the Housing Student Centre immediately.
Is residential college cafeteria open during the implementation of Movement Control Order (March 18 - May 12 2020)?
Premises like cafeteria in the campus are open but limited. Cafeterias are open in these residential colleges:
- College Dato Onn
- College Aminuddin Baki
- College Ungku Omar
- College Burhanuddin Helmi
- College Ibrahim Yaakub
- College Keris Mas
- College Pendeta Za'ba
- College Hussein Onn
- College Tun Syed Nasir
- College Tun Dr Ismail
Which gate can I go to, in order to get to UKM Bangi campus during the implementation of Movement Control Order?
Please go to the main gate. Only the main gate will be operating for 24 hours. Gate 2 and 3 will be closed during this period of time.
I’m currently doing my internship. Do I need to flow through the Movement Control Order?
Please refer to the organisation in which you undergo the internship. You need to work from home if instructed to do so by the organisation. Your internship supervisor from the university is not allowed to visit you until the Movement Control Order is lifted.
What is the emergency number to contact due to COVID-19?
- COVID-19 Health Screening:
- Dr. Masdalina: 019-2645072
- Dr. Azman 016-6654442
- Security: 03 8921 5072
- International Exchange Students:
- Mr Harfiz 012331 7087 / exchange@ukm.edu.my
- International Students:
- Dr. Azahan 017 308 6616 / hesapkp@ukm.edu.my
- Academic: akad@ukm.edu.my
- Student Affairs:
- 018 774 4108 (Encik/Mr Muhammad Afdzal bin Mohd Afandi) / pghhep@ukm.edu.my
- Academic Affairs:
If I am an international student (undergraduate or postgraduate), am I allowed to return to my home country during the implementation of Movement Control Order?
If you wish to return to your home country during the implementation of Movement Control Order, you need to have a valid travel document but the permission is subject to Malaysian Immigration rules. UKM will not be responsible and cannot be hold responsible of any matters that occur during the period of you leaving the country since the advice to stay in Malaysia in this period of time had been given.
Are there any sports facilities in the UKM during the implementation of Movement Control Order?
All sports facilities in UKM are closed during the implementation of Movement Control Order (March 18 - May 12 2020).
I am a student who is currently staying in the campus during the Movement Control Order period (March 18 - May 12 2020), can I remain in campus after May 12 2020?
Yes you can remain in the campus/ residential college until May 12 2020. After May 12, it will depend on the latest announcement given by the Government and you will be notify by the university
I am a student and currently staying at home during the Movement Control Oder period. I wish to come to the campus to take my belongings at the college. Can I come to the campus?.
You may apply to come to UKM and send an email to the Director of Student Affairs (pghhep@ukm.edu.my). However only urgent and important reasons will be given approval, otherwise please stay home and abide to the Movement Control Order procedures. If you wish to come to UKM please email to the Director of Student Affairs (pghhep@ukm.edu.my). Provide these details:
- Title: Request to enter UKM (Bangi/KL) Campus on (specify the date to come)
- Name:
- UKM(PER) Number:
- Date:
- Time:
- Reason To Come:
- Place/ Building to go to:
Please provide the approval received via your email to the security officer at the main gate.
Whom shall i contact if i need help or if i have queries on my teaching and learning?
You can email or call the respectives:
Matters related to student affairs
Encik Asyraf Bin Radzwan
Senior Assistant Registrar
Centre Of Student Affairs (HEP-UKM)
012 951 0714
Dr. Noor Alaudin Bin Abdul Wahab
Deputy Director
Centre Of Student Affairs (HEP-UKM)
012 663 2455
Dr Mohd Suhaimi Bin Mohamad
Director
Centre Of Student Affairs (HEP-UKM)
012 696 7525
Encik Khaizulnizam Bin Mohamad Zuldin
Deputy Director
Student Housing Centre
013 340 0833
Student Affairs Hotline - 03-8921 4534/ 4670/ 4671
Email: pghhep@ukm.edu.my
Matters related to student academic
Undergraduate
Encik Izham - 017 237 3238
Encik Azmi = 019 321 1294
Postgraduate
Cik Suhaida - 012 265 5420
Puan Latifah - 011 2337 2809
Senate
Puan Rohana - 012 220 7557
Puan Jumriah - 013 322 8858
Visa
Encik Ong Chang Ee - 012 905 7070
Email: akad@ukm.edu.my
COVID-19: FAQ related to college residence from March 18 to May 12, 2020
I am a student who did not return home and currently staying at the residential college during the implementation of the Movement Control Order (March 18 - May 12, 2020). What do I need to know?
Students are not allowed to leave their respective residential college areas except for specific or emergency reasons during this Movement Control Order period (March 18 - May 12, 2020).
If I have an emergency and need to go out of the residential college / campus, what should I do?
Any movement from residential college/campus should be reported to the officer at the Safety Post, Jalan Bunga Raya, at the main gate for record purposes.
Am I subject to any rules/act during the implementation of Movement Control Order?
During the implementation of Movement Control Order, you are subjected to The Prevention and Control of Infectious Diseases Act 1988 and the Police Act 1967 issued by the Malaysian Government on March 16, 2020. Therefore, please abide to all the instructions issued by the authorities.
What will happen to me if I break the rules that are enforced during the implementation of Movement Control Order?
Any violation of the MOVEMENT CONTROL ORDER may be subject to detention under the Act 574 of the Penal Code by the authorities. The University shall not be liable for any action taken by the authorities for breach of the order.
Will the cafeteria be open during the period of March 18 - May 12, 2020?
Yes it will be open. The following is the list of cafeteria, which opens during the implementation of Movement Control Order (March 18 - May 12, 2020). Students can go to the cafeteria to buy food or call for a delivery service to college whose cafe service is not open.
Kolej Dato Onn
Telephone: 0193300564
Kolej Aminuddin Baki
Telephone: +60 11 6082 8803
Kolej Tun Syed Nasir
Telephone: 0192372700
Kolej Ibrahim Yaakob
Telephone: 0182334371
Kolej Tun Hussein Onn
Telephone: 0387397697
Kolej Tun Dr Ismail
Telephone: 0177566888
Kolej Ungku Omar
Telephone: 018-9884482
Kolej Pendeta Zaba
Telephone: 0136464451
Kolej Burhannuddin Helmi
Telephone: 0102258720
Kolej Keris Mas
3 Warisan SK Enterprise
Telephone: 0133507359
Is Catering
Telephone: 01110187127
Isbi Trading
Telephone: 0139670260
Hot Meal Bar Pusanika
Telephone: 0137811963
Will the food supply be enough? What if the food is not sufficient?
The food supply will be enough. If there is not enough food at the cafeteria, UKM’s Student Affairs Centre and Zakat Centre is also provides food for students in colleges through the cafeteria which opens during the implementation of Movement Control Order. Students are invited to pick up the food provided for FREE. Following is the schedule for food intake at the cafeteria:
Breakfast : 8.00 am – 10.00 am
Lunch : 12.00 pm – 2.00 pm
Dinner : 6.00 pm – 7.00 pm
What if the cafeteria at my college is closed and not operating, how do I get my food?
For residential college, where the cafeteria is not operating, the nearby cafeteria will handle food preparation. The opened cafeteria will then send the food to the respective college. Food will be provided in the form of packed food to avoid mass gathering at the college cafeteria and students are encouraged to have their meal in their room.
Whom do I contact for assistance and query?
Students who remain in campus may contact the Student Executive Council/ Residential Fellow during the implementation of the Movement Control Order if require any assistance at the college level:
- Yillson Yanggun (KKM) - 01132172438
- Sarah Adib (KTDI) - 0127065517
- Hanani (KTHO) - 0189590582
- Shamil (KRK) - 0172497237
- Fanie (KUO) - 013 9669707
- Afif (KTSN) - 0172911753
- Zamei (KDO) - 0166112406
- Jason (KIY) - 016-6926191
- Felo Fuad (KBH) - 014-2358602
- Felo Chang Ee (KIZ) - +60 12-905 7070
- Felo Maziah (KPZ) -+6 017-661 6253
- Felo Najmin (KAB) - +60 11 3330 4010
Whom do I contact for students welfare and accommodation?
Student Affairs Center (HOTLINE)
- En. Asyraf Radzwan (012-9510714)
- En. Muhammad Afdzal (018-7744108)
Student Housing Center
- En. Khaizulnizam Mohamad Zuldin (013-3400833)
- En. Danny Hamidon (013-3509215)
- Pn. Izzaty Farhana (012-6451163)
Students Movement During Movement Control Order (MCO)
I am a student and during this Movement Control Order (MCO), I have been staying with my relatives. I want to come back to UKM campus for me to get Internet access and start my online learning and studying. Can I do so?
You are not allowed to come back to the campus until the MCO is lifted. Please wait for further announcement from Centre of Students Affairs UKM for details on how you can come back to campus once the government announces the lift of the MCO. If you come back to the campus during the MCO period (March 18 - May 12, 2020) you are violating the MCO rules and action can be taken against you.
Movement Permit For International Students To Return To Home Country
I am an international student and I want to return to my home country during this Movement Control Order (MCO) period. Am I allowed to do that?
Yes, you are allowed to return to your home country.
What is the procedure for me to adhere to in order for me to return to my home country?
The procedures to be followed are as follows:
- You must possess valid travel documents including passport and airline ticket that has obtained prior travel confirmation from the airline corporation.
- Obtain a written approval from your respective Diplomatic missions or Embassy.
- Obtain an official letter to leave Universiti Kebangsaan Malaysia (UKM) from UKM Global or Centre for Educational Extension (PKP) as proof that you will be making the trip to the airport and leaving the country.
Can I get any help in order to get all the documents needed?
Yes, UKM will help you to get the documents in (b) and (c). Please contact UKM Global and Centre for Educational Extension (PKP) for further assistance.
Is there anything else that I need to know other than the above procedures?
Aside from adhering to the above mentioned procedures, you should also be aware of the latest information and order from the Government especially the Ministry of Foreign Affairs, Ministry of Higher Education, Ministry of Health and the National Security Council through the media platform i.e. television, the respective ministries official website and social media
Meal Schedule For Students Who Staying In Residential College From April 24 Until May 12, 2020
Ramadan will start on April 24, 2020. Are there any changes to the meal schedule for us the students who are staying in the residential college?
Starting on April 24, 2020, the meal schedule is as follows:
FOR MUSLIM STUDENTS WHO ARE FASTING
No | Description | Time |
1 | Berbuka | 6.00 pm – 7.00 pm |
2 | Supper | 9.30 pm – 10.30pm |
3 | Sahur | 2.00 am – 4.00 am |
FOR NON-MUSLIM STUDENTS AND THOSE WHO ARE NOT ABLE TO FAST
No | Description | Masa/Time |
1 | Breakfast | 8.00am-10.00pm |
2 | Lunch | 12.00 noon -2.00pm |
3 | Dinner | 6.00 pm – 7.00 pm |
Working As Part-Timer During Movement Control Order (MCO)
I am a student and needed some extra income for my pocket money. Can I work part-time during Movement Control Order (MCO)?
The university understood your wish to work as a part-timer in order to support your expenses related to your study and life. However during the MCO you are NOT ALLOWED to work part-time due to the risk of exposing yourself to the virus while you are working. It is the university responsibility to take good care of the students in the campus and to make sure you are not infected or infect the others. If you face any financial difficulties during MCO please acknowledge the Centre of Students Affairs UKM for them to assist you.
Online Teaching And Learning During Lecture Weeks Starting 27th April Until 28th June 2020
Are all students required to participate in online teaching and learning activities? What are the implications of the course grades if I am not unable to participate in this online teaching and learning session?
You have to discuss with your lecturer regarding your online teaching and learning activities. If you are not able to participate online via the platform given (UKMFolio, Zoom, Youtube and others), you will have to inform your lecturer so that the lecturer will use other methods to monitor and assess your teaching and learning activities engagement during this period.
I do not have Internet access at home and my broadband signal is very weak too. I am not able to return to campus and not able to go to the nearest town to go to cyber café due to the MCO procedures. If I am not able to return to the campus until the learning session ends, what shall I do?
If you are not able to access any online materials and conduct your online learning via the respective platform (UKM Folio, Zoom, Youtube and others), you have to inform your lecturer and the faculty Head of Program. They will advice you on the alternative method for you to access the materials and how to attend the teaching and learning activity. This is to ensure that you are able to complete the course requirements accordingly.
However, you are also allowed to defer your study semester for this 2nd Semester 2019/2020/ Once you have apply to defer your registration, all course evaluation will be suspended.
Covid 19: Alternative Methods Of Final Examination For Semester 2, 2019/2020 Academic Session
How will the final examination for Semester II, 2019-2020 Academic Session be conducted?
For this Semester II Academic Session 2019 – 2020, there are two methods used for the final examination
- Continuous Assessment; or
- OPEN BOOK final examination via
- Online
- Take home
- Face to face (if situations permit)
I want to know the details of the open book final exam
Online Final Exam
- The implementation and assessment methods will be informed the Faculty/Institute/ Center level.
Take Home Examination
- Students are NOT ALLOWED to plagiarize from referral sources and peer answer scripts. The lecturers may report to the University if they find the students are doing so. Therefore when the student submits his/her answer script, he/she will have to acknowledge by stating that the answer provided is his/her own work and not plagiarized from a friend or other source.
- The students’ answer script submission and the time frame will be set by the Faculty/Institute/Center. Lecturers and students are encouraged to use the UKMFolio ™ platform.
Face to Face Open Book
- If the Faculty/Institute/Center decides to conduct face-to-face open book examinations, the examinations must be conducted in small groups for each course and the seating arrangement of the examinations must take into account the recommendation of social distancing as recommended by the Ministry of Health ( 1meter radius gap ).
- Students are allowed to bring reference books, lecture notes or other reference materials as permitted by the lecturer. The reference material must be in hardcopy. Students are not allowed to use their mobile phones during the face-to-face open-book examinations. Students who failed to follow these instructions may be subject to disciplinary action.
- Students are NOT ALLOWED to discuss and the questions must be answer individually. The lecturer may report to the University if he/she finds the student has done the above in the examination room.
- The students are not allowed to assemble before and after examinations to prevent further virus outbreaks.
What is the time frame to implement this open book final exam?
The open book final examination for Semester II, 2019/2020 Academic Session will commence from June 29th, 2020 to July 17th, 2020. There will be no Academic Scheduled Exams conducted for this semester. The confirmation of examination requirements information for the Semester II, 2019-2020 Academic Session is extended until April 28, 2020.
When do I have to submit my entrance exam confirmation, print my exam card and the exam time table?
The dates are as follows:
I am a postgraduate student and was scheduled to have my viva after the 30th March. Since the Movement Control Order period has been extended to May 12 2020 and the academic calendar has been changed, where the half of the semester will begin on the 27th April when will the new viva date be?
Your viva can now be conducted online Please contact the Deputy Dean (Postgraduate) Office or Head Of Programme of the respective faculty/ institute for a new online viva date.
Centre For Teaching And Curriculum Development Circular 1/2020
What is the medium for online teaching and learning during lecture weeks (27th April – 28th June) after the mid-semester break?
The medium of online teaching and learning during lecture weeks are as follows:
- Microsoft Teams is UKM’s official platform for online teaching synchronous mode.
- UKMFolio ™ is UKM’s official platform for online teaching asynchronous mode.
When will the online materials be available?
All online teaching and learning materials using UKMFolio™ will be available from April 27th, 2020 at https://ukmfolio.ukm.my.
If I have any questions regarding the online teaching and learning whom can I contact or what do I need to do?
- For any online complaint, please click the Complaint button at UKMFolio™ or go to this link https://bit.ly/2QX5oFt.
- For the latest information about online teaching and learning, please visit the UKM-Teaching Telegram at https://bit.ly/2J07Vuj.
Procedures For Students Who Are In The Country Which Is Currently Enforcing "Full Lockdown"
I am a UKM student who is currently undertaking the student exchange program abroad. My host country is imposing a lockdown and I am not able to go out, to go back home. What should I do?
Here are the procedures for students who are in the country which is currently enforcing “full lockdown”.
- Contact the International Relations Center of the host university to discuss about the mode of teaching and learning, accommodation and welfare during the full lockdown period.
- Next, please contact UKM Global (exchange@ukm.edu.my) and the Malaysian Embassy in the respective country.
UKM Global will also contact the host university and the respective Malaysian Embassy.
- Any decision is subjected to the discussion between UKM, the host university and the Malaysian Embassy.
- You must constantly report your current situation to UKM Global by emailing to exchange@ukm.edu.my
The Procedures Of Going Back To Malaysia
I am currently undergoing internship/exchange/postgraduate mobility/staff during infectious disease outbreak (COVID-19) and I want to come back to Malaysia. What are the procedures?
Please follow the steps below:
1. Provide your full name, contactable mobile number, and flight details, i.e. flight number, departure time, arrival time and arrival airport. Inform the following individuals at UKM (home university)
- Faculty Dean/Deputy Dean of Academics
- Coordinator/Supervisor at faculty/ International Relations Centre (UKM Global)
- Health Centre
2. Inform the following individuals at the university where you are attending the program (host university)
- Faculty coordinator/Division coordinator/supervisor
- International Office
3. Purchase the flight tickets.
4. Upon arrival at the airport:
- If during the screening, you have any symptoms or are found to be COVID-19 positive, you will be taken to the hospital.
- If during the screening, you do not have any symptoms or are found to be COVID-19 negative, you will be quarantined at the selected NADMA quarantine center. After 14 days, you will be allowed to return home.
Home Medicine Delivery Service
I am one of the patients at Hospital Canselor Tuanku Mukhriz (HCTM). I need to get my medicine but I am not able to go out of the house due to the Movement Control Order. How can I get my medicine supply from HCTM Pharmacy?
You can get your medicine via the Home Medicine Delivery Service provided by Department of Pharmacy of Hospital Canselor Tuanku Muhriz (HCTM). Here are the procedures:
- Check your medicine supply balance at home.
- If the medicine supply is insufficient, Whatsapps the Pharmacy at 018 968 2218 and provide your name, RN number and your home postcode for qualifying screening.
- If the you are eligible, the medicine will be sent directly to the specified address. The medicine given is for 2 months supply.
- If the you are not eligible, you may use the Call and Take Drive-Thru Service.
Will I be charged for this service?
Yes, you will be charged for this service. The charging rate starts from RM5.30 (subject to the weight of the parcel) and it must be paid in cash upon delivery (COD).
May I know the operation time for this service?
The operation time for this service is as follows:
Monday-Friday: 8.30am- 4.30pm
Is there any contact number for me to obtain further information regarding this service?
For more information please call:
03-9145 8241/ 03-91456990
018 968 2218 (Whatsapp only)
Call And Take Drive-Thru Service
I am not eligible for the Home Medicine Delivery Service and I have to use the Call and Take Drive Thru service. How do I use this service?
Here are the procedures for you to use the service:
- Check your medicine supply balance at home.
- If your medicine supply at home is inadequate, please contact the pharmacy at 03 91458241/03 91456990 at least a day before taking the medicine. The pharmacy staff will let you know the date for you to come and take the medicine.
- The medicine can be taken at the drive-thru at Medically Assisted Conception (MAC) lobby of Hospital Chancellor Tuanku Muhriz (HCTM) on the date given by the pharmacy staff. Please provide your name, RN number and Call and Take Service serial number while dealing at the drive-thru counter.
What is the operation time for this service?
The operation time for this service is as follows:
Ordering the Medicine Supply:
Monday-Friday: 8.30am - 4.30pm
Getting the Medicine Via Call and Take Drive-Thru Service:
Monday-Friday: 10.30am - 12.30pm