{"id":4137,"date":"2021-03-31T14:18:13","date_gmt":"2021-03-31T06:18:13","guid":{"rendered":"https:\/\/www.ukm.my\/ptsl\/?page_id=4137"},"modified":"2025-03-19T10:51:28","modified_gmt":"2025-03-19T02:51:28","slug":"elementor-4137","status":"publish","type":"page","link":"https:\/\/www.ukm.my\/ptsl\/?page_id=4137&lang=ms","title":{"rendered":"FAQ-bm"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4137\" class=\"elementor elementor-4137\">\n\t\t\t\t\t\t<header class=\"elementor-section elementor-top-section elementor-element elementor-element-e5c87b2 elementor-section-height-min-height elementor-section-content-middle elementor-reverse-mobile elementor-section-items-stretch elementor-section-boxed elementor-section-height-default\" data-id=\"e5c87b2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-373599c\" data-id=\"373599c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-bbc00ad\" data-id=\"bbc00ad\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-cda36e8\" data-id=\"cda36e8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-33da1c8 elementor-widget elementor-widget-image\" data-id=\"33da1c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"839\" height=\"404\" src=\"https:\/\/www.ukm.my\/ptsl\/wp-content\/uploads\/2020\/06\/UKM_logo_4C_teks-putih.png\" class=\"attachment-large size-large wp-image-235\" alt=\"\" srcset=\"https:\/\/www.ukm.my\/ptsl\/wp-content\/uploads\/2020\/06\/UKM_logo_4C_teks-putih.png 839w, https:\/\/www.ukm.my\/ptsl\/wp-content\/uploads\/2020\/06\/UKM_logo_4C_teks-putih-300x144.png 300w, https:\/\/www.ukm.my\/ptsl\/wp-content\/uploads\/2020\/06\/UKM_logo_4C_teks-putih-768x370.png 768w\" sizes=\"(max-width: 839px) 100vw, 839px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/header>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c11826 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3c11826\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4795b91\" data-id=\"4795b91\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2efcfea cpel-switcher--align-right cpel-switcher--layout-horizontal elementor-widget elementor-widget-polylang-language-switcher\" data-id=\"2efcfea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"polylang-language-switcher.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"cpel-switcher__nav\"><ul class=\"cpel-switcher__list\"><li class=\"cpel-switcher__lang\"><a lang=\"ms-MY\" hreflang=\"ms-MY\" href=\"https:\/\/www.ukm.my\/ptsl\/?page_id=4137&#038;lang=ms\"><span class=\"cpel-switcher__name\">Bahasa Melayu<\/span><\/a><\/li><\/ul><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4be9841f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4be9841f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-527c87ae\" data-id=\"527c87ae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-5bc5326b\" data-id=\"5bc5326b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-226999c7 animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"226999c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ \/ soalan lazim<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32bc28a6 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"32bc28a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b style=\"font-size: 16px;\"><span lang=\"EN-MY\" style=\"font-size: 14.0pt; line-height: 107%; font-family: 'Calibri','sans-serif'; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Arial; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-MY; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;\">PERKHIDMATAN PERPUSTAKAAN TUN SERI LANANG<\/span><\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58e2e17a elementor-widget elementor-widget-accordion\" data-id=\"58e2e17a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1491\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1491\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">WAKTU PERKHIDMATAN<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1491\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1491\"><p><strong><em>Waktu Perkhidmatan Perpustakaan?<\/em><\/strong><\/p><p>Waktu perkhidmatan Perpustakaan adalah seperti berikut:<\/p><p><strong>Semasa Semester<\/strong><\/p><ul><li>Isnin \u2013 Jumaat: 8.30 pagi &#8211; 10.00 malam<\/li><li>Sabtu &amp; Ahad: 10.00 pagi &#8211; 5.00 petang<\/li><li>Sabtu Minggu Pertama &amp; Cuti Umum: (TUTUP)<\/li><\/ul><p><strong>Cuti Semester<\/strong><\/p><ul><li>Isnin \u2013 Khamis: 8.30 pagi &#8211; 7.00 malam<\/li><li>Jumaat: 8.30 pagi &#8211; 12.15 tengah hari | 2.45 petang &#8211; 7.00 malam<\/li><li>Ahad: 10.00 pagi &#8211; 5.00 petang<\/li><li>Sabtu &amp; Cuti Umum: (TUTUP)<\/li><\/ul><p><strong>Waktu Pinjaman\/ Pemulangan Bahan Am dan Tanda Merah di Kaunter<\/strong><\/p><p><strong>Semasa Semester<\/strong><\/p><ul><li>Isnin \u2013 Jumaat: 8.30 pagi &#8211; 9.15 malam<\/li><li>Sabtu &amp; Ahad: 10.30 pagi &#8211; 4.00 petang<\/li><\/ul><p><strong>Cuti Semester<\/strong><\/p><ul><li>Isnin \u2013 Khamis: 8.30 pagi &#8211; 6.00 petang<\/li><li>Jumaat: 8.30 pagi &#8211; 12.00 tengah hari | 2.45 Petang &#8211; 6.00 petang<\/li><li>Ahad: 10.30 pagi &#8211; 4.00 petang<\/li><li>Sabtu: (TUTUP)<\/li><li>Ahad: 10.30 pagi &#8211; 4.00 petang<\/li><\/ul><p>*<em>Perpustakaan akan dibuka sehingga jam 10.30 malam\u00a0pada minggu ulangkaji dan peperiksaan termasuk pada hari Sabtu dan Ahad.\u00a0 <\/em><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1492\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1492\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">KEAHLIAN PERPUSTAKAAN<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1492\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1492\"><p><strong><em>Bagaimana untuk menjadi ahli Perpustakaan?<\/em><\/strong><\/p><p>Sila rujuk <a href=\"https:\/\/www.ukm.my\/ptsl\/?page_id=858&amp;lang=ms\">Keahlian Perpustakaan<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1493\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1493\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">PINJAMAN & PEMULANGAN<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1493\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1493\"><p><strong><em>\u00a0Bagaimana untuk meminjam dan memulangkan bahan Perpustakaan?<\/em><\/strong><\/p><p>Perkhidmatan pinjaman dan pemulangan bahan boleh dilakukan melalui:<\/p><ul><li>Mesin pinjaman dan pemulangan layan diri<\/li><li>Kaunter Perpustakaan<\/li><li><a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLScS-aGhL2ycUbUNKi_Sk-fMa1oWvdSGAsAOaeisuP5dw7GMWg\/viewform\">Pinjaman Drive Thru<\/a><\/li><li><a href=\"https:\/\/docs.google.com\/a\/ukm.edu.my\/forms\/d\/e\/1FAIpQLScL-_kTck99-u8Gd2cZ2Kt2qrO8OfcUDq4RwUqUw77Dv6WV9Q\/viewform?c=0&amp;w=1\">Pinjaman Door-2- Door<\/a> (ahli akademik sahaja)<\/li><li><a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSfArky63tl1KMGNj2DSqmZ6YIZA_ABKwDDkfe6mKFXNXJ0dSg\/viewform\">Pinjaman secara pos<\/a><\/li><li><a href=\"https:\/\/www.facebook.com\/ptslukm\/photos\/a.305273869486574\/6021035704577000\/?type=3&amp;eid=ARCkL7Gb4rIMPvStmQ6FcFbuLvx0Vod2X_4tGZBWXHlHqw6wUtMzp_G-G5ZHua8GANLIbq952TAFQl-R&amp;__xts__%5B0%5D=68.ARDnR3qpvamkDIEf0Y34lIhy-K3wkkr2GRhb3rijgYufHw5abcu8S_SpEgf3lOre3QPkiFw46U7H1YWBUOr0KM-JLbAc0H5M03R9LTDU1e8GF-zsy_XGti9scb2c-06kJmlt9lpz9o40QMN6P4wtz6fPQJ206FJ81SZIOYzRPLeV6ctE4pzV0PhFN9m2y9v0LCRJ2zGMT4OdklJHUdq3gV219knnjsdL5nDuEBia_p8K1yfFNyZOBRrl42vaqvTq9eXosC6E0E4JK6iWOCIlpSMkJHjPt4PDOzraRDPG3ncYLp5vADpe0w&amp;__tn__=EEHH-R\">Pemulangan di bookdrop<\/a> (24 jam)<\/li><li>Pemulangan secara pos<\/li><\/ul><p><strong><em>\u00a0<\/em><\/strong><\/p><p><strong><em>Bagaimanakah cara untuk memohon bahan yang tiada dalam koleksi Perpustakaan UKM?<\/em><\/strong><\/p><p><strong><em>\u00a0<\/em><\/strong><\/p><ul><li>Permohonan artikel Pay Per View bagi 8 pangkalan data berikut: ACM Digital Library, Institute of Physics, Oxford Journals, Sage Journals, ScienceDirect, SpringerLink, Taylor &amp; Francis, Wiley Online Library. Sila klik <a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLScy4h2NGhmV2TTyMClWJiJFWGZX84pIf2fFawtXMyQPRw6MIA\/viewform\">PPV<\/a> untuk membuat permohonan.<\/li><li>Perkhidmatan Pinjaman Antara Perpustakaan. Sila klik <a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSe-yvIOumy09hhl5U7nzPkh2KAa-RW02PJeXAjrs_vinOeuQw\/viewform\">Pinjaman Antara Perpustakaan<\/a> untuk membuat permohonan.<\/li><\/ul><p><strong><em>Bagaimanakah cara untuk melanjutkan tempoh pinjaman buku?<\/em><\/strong><\/p><p>Pelanggan boleh melakukannya melalui <em>Gemilang<\/em> (<a href=\"http:\/\/gemilang.ukm.my\">http:\/\/gemilang.ukm.my<\/a>). Pilih butang <em>MyAccount<\/em>, pilih buku berkaitan dan klik <em>Renew<\/em> untuk melanjutkan tempoh pinjaman tersebut.<\/p><p><strong><em>Adakah saya boleh memulangkan buku di lokasi berbeza daripada lokasi asal pinjaman buku? <\/em><\/strong><\/p><p>Boleh. Walaubagaimanapun, status pinjaman buku tidak akan bertukar secara automatik.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1494\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1494\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">DENDA & KEHILANGAN BAHAN<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1494\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1494\"><p class=\"MsoNormal\"><b><i><span lang=\"EN-MY\">Adakah saya akan didenda jika lewat memulangkan buku?<\/span><\/i><\/b><\/p><p class=\"MsoNormal\"><span lang=\"EN-MY\">Ya. Kadar denda bagi sebuah buku adalah sperti berikut:<\/span><\/p><ul><li>Koleksi Am \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 RM0.50 sehari<\/li><li>Koleksi Tanda Merah\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 RM3.00 sehari<\/li><li>Koleksi Terhad\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 RM0.50 sehari<\/li><\/ul><p><em>Denda hanya dikira pada hari Perpustakaan beroperasi<\/em><\/p><p class=\"MsoNormal\"><b><i><span lang=\"EN-MY\">Bagaimanakah cara untuk membayar denda lewat pulang buku?<\/span><\/i><\/b><\/p><p class=\"MsoNormal\"><span lang=\"EN-MY\">Anda boleh melakukannya melalui:<\/span><\/p><p class=\"MsoNormal\">a) Terminal debit\/kredit (Kaunter)<br \/>b) DuitNow QR (Kaunter)<br \/>c) Sistem E-Kewangan UKM (<a href=\"http:\/\/ekewangan.ukm.my\/\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=http:\/\/ekewangan.ukm.my&amp;source=gmail&amp;ust=1707360350577000&amp;usg=AOvVaw00jB7066rRueHoh85XTRiD\">ekewangan.ukm.my<\/a>)<br \/>d) Pindahan Dana Elektronik \/ EFT (Akaun CIMB atas nama UKM : 98945110301000)<\/p><p>Jika memilih kaedah c &amp; d, mohon lengkapkan bukti bayaran di pautan : <a href=\"https:\/\/bit.ly\/BorangPembuktianBayaranPerkhidmatanPerpustakaan\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/bit.ly\/BorangPembuktianBayaranPerkhidmatanPerpustakaan&amp;source=gmail&amp;ust=1707360350577000&amp;usg=AOvVaw0SbRUCASr5sphC6XZQNOGa\">https:\/\/bit.ly\/<wbr \/>BorangPembuktianBayaranPerkhid<wbr \/>matanPerpustakaan<\/a><\/p><p>Untuk panduan boleh rujuk <a href=\"https:\/\/drive.google.com\/file\/d\/1l3haS7Mprva17hopH6mYmDEmGf0FK5ti\/view?usp=sharing\"><span style=\"text-decoration: underline;\"><em>disini.<\/em><\/span><\/a><\/p><p class=\"MsoNormal\"><b><i><span lang=\"EN-MY\">Bagaimanakah cara untuk menyelesaikan urusan buku hilang?<\/span><\/i><\/b><\/p><p class=\"MsoNormal\"><span lang=\"EN-MY\">Buku yang hilang perlu dilaporkan kepada Perpustakaan yang berkaitan (di mana buku tersebut dipinjam).<b><i><\/i><\/b><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1495\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1495\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">KEMUDAHAN\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1495\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1495\"><p><strong><em>Apakah kemudahan yang disediakan di Perpustakaan?<\/em><\/strong><\/p><p>Sila rujuk <a href=\"https:\/\/www.ukm.my\/ptsl\/?page_id=907&amp;&amp;lang=ms\">Kemudahan.<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1496\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1496\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">ID & KATALALUAN\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1496\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1496\"><p><strong><em>Apakah User ID \/ Library ID dan Kata Laluan Perpustakaan?<\/em><\/strong><\/p><ul><li><strong>Peminjaman bahan, GEMILANG dan Learning and Research Repository:<\/strong><\/li><\/ul><p>User\/Library ID: No Matrik \/ No. UKMPER<\/p><p>Kata laluan: No. MyKad \/ No. Passport<\/p><ul><li><strong>Portal ESumber@PTSL dan Repositori Institusi UKM (eRep):<\/strong><\/li><\/ul><p><strong>\u00a0<\/strong>User ID: No. Matrik \/ No. UKMPER<\/p><p>Kata laluan: Kata laluan SMPWeb \/ Portal e-warga<\/p><p><strong><em>Bagaimana jika Lupa Kata Laluan Perpustakaan<\/em><\/strong><\/p><p>Sila Klik &#8216;Lupa Kata Laluan&#8217;. Masukkan No Matrik \/ UKMPER untuk permohonan set semula kata laluan yang akan diemail ke email berdaftar.<\/p><p><strong><em>\u00a0<\/em><\/strong><strong><em>Bagaimana untuk mengakses dan login ke Akaun Portal Perpustakaan PPUKM? <\/em><\/strong><\/p><p>Portal Perpustakaan PPUKM boleh di akses di URL: <a href=\"http:\/\/lib.hukm.ukm.my\/\">http:\/\/lib.hukm.ukm.my<\/a> dan perlu mendaftar dengan klik &#8216;Daftar Akaun&#8217; untuk Login kepada akaun Portal Perpustakaan PPUKM dan Pentadbir Portal akan mengaktifkan akaun yang didaftarkan.<\/p><p><strong><em>Bagaimana jika Lupa Kata Laluan Portal Perpustakaan PPUKM? <\/em><\/strong><\/p><p>Sila Klik &#8216;Lupa Kata Laluan&#8217;. Masukkan alamat email yang didaftarkan untuk set semula kata laluan.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1497\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1497\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">PENCARIAN MAKLUMAT\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1497\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1497\"><p><strong><em>Dimanakah saya boleh mengakses\/merujuk koleksi tesis?<\/em><\/strong><\/p><p>Koleksi tesis bercetak boleh dirujuk di Koleksi Asia Tenggara, Aras 5 Perpustakaan Tun Seri Lanang. Laksanakan carian tajuk tesis di Gemilang (<a href=\"http:\/\/gemilang.ukm.my\">http:\/\/gemilang.ukm.my<\/a>).<\/p><p><strong style=\"font-size: 16px;\">ATAU<\/strong><\/p><p><span style=\"font-size: 16px;\">Tesis secara dalam talian boleh dirujuk di <\/span><a href=\"https:\/\/eresourcesptsl.ukm.remotexs.co\/user\/login?destination=database\" target=\"_blank\" rel=\"noopener\">Portal eSumber@ptsl<\/a><span style=\"font-size: 16px;\">\u00a0dan Learning &amp; Research Repository UKM (<\/span><a style=\"font-size: 16px; background-color: #ffffff;\" href=\"http:\/\/ptsldigital.ukm.my\">http:\/\/ptsldigital.ukm.my<\/a><span style=\"font-size: 16px;\">)<\/span><\/p><p><strong style=\"font-size: 16px;\"><em>Bagaimanakah cara untuk saya mendapatkan artikel jurnal dalam talian?<\/em><\/strong><\/p><p><span style=\"font-size: 16px;\">Artikel jurnal boleh diperolehi sama ada melalui:<\/span><\/p><ul><li>Carian Bestari@UKM (Discovery Service UKM)<\/li><li><a href=\"https:\/\/eresourcesptsl.ukm.remotexs.co\/user\/login?destination=database\" target=\"_blank\" rel=\"noopener\">Portal eSumber@ptsl<\/a><\/li><li><a href=\"http:\/\/journalarticle.ukm.my\/view\/divisions\/\">Repositori Artikel Jurnal Terbitan UKM (UJAR)<\/a><\/li><\/ul><p><strong><em>\u00a0<\/em><\/strong><strong style=\"font-size: 16px;\"><em>Dimanakah saya boleh memperolehi artikel\/penulisan ahli akademik UKM<\/em><\/strong><\/p><p><span style=\"font-size: 16px;\">Semua penerbitan ahli akademik UKM boleh di akses melalui Repositori Institusi UKM (e-Rep). ID dan Password sebagaimana SMPWEB dan Portal e-warga.<\/span><\/p><p><strong style=\"font-size: 16px;\"><em>Dimanakah saya boleh mendapatkan senarai jurnal berimpak tinggi (WOS\/SCOPUS\/ERA\/MYCITE)<\/em><\/strong><\/p><p><span style=\"font-size: 16px;\">Senarai tersebut boleh diperolehi di laman web PTSL (<\/span><a style=\"font-size: 16px; background-color: #ffffff;\" href=\"https:\/\/www.ukm.my\/ptsl\">https:\/\/www.ukm.my\/ptsl<\/a><span style=\"font-size: 16px;\">). Pilih Sokongan Penyelidikan (Research Support) dan klik Jurnal Berindeks untuk senarai tersebut (format MS Excel).<\/span><\/p><p><strong style=\"font-size: 16px;\">ATAU<\/strong><\/p><p><span style=\"font-size: 16px;\">Layari pangkalan data JCR\/WOS\/SCOPUS di <a href=\"https:\/\/eresourcesptsl.ukm.remotexs.co\/user\/login?destination=database\">Portal ESumber@ptsl<\/a> untuk mengetahui status jurnal berkaitan.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1498\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1498\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">KURSUS KEMAHIRAN MAKLUMAT \t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1498\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1498\"><p><strong><em>Bagaimanakah saya ingin mendapatkan bimbingan berkaitan pencarian maklumat di Perpustakaan? <\/em><\/strong><\/p><p><span style=\"font-size: 16px;\">Anda boleh mendapatkan bimbingan tersebut melalui <\/span><a style=\"font-size: 16px; background-color: #ffffff;\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSeymv-eSi45V0dJ6LvrRgzt3Ss1fyuxmPXpnafgit3CKH0Qtg\/viewform\" target=\"_blank\" rel=\"noopener\">Kursus Kemahiran Maklumat<\/a><span style=\"font-size: 16px;\"> yang diadakan setiap bulan secara berjadual\/permohonan ataupun secara temujanji.<\/span><\/p><p><strong style=\"font-size: 16px;\"><em>Adakah kursus tersebut diadakan secara percuma atau berbayar?<\/em><\/strong><\/p><p><span style=\"font-size: 16px;\">Ianya percuma kepada warga UKM kecuali Kursus Mendeley (RM20 per individu).<\/span><\/p><p>Berbayar kepada selain warga UKM (RM50 per individu)<\/p><p><strong style=\"font-size: 16px;\"><em>Siapakah yang boleh menghadiri kursus ini?<\/em><\/strong><\/p><p><span style=\"font-size: 16px;\">Terbuka kepada semua pelanggan Perpustakaan dan individu yang berminat.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1499\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1499\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">KHIDMAT RUJUKAN & PERTANYAAN\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1499\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1499\"><p><strong><em>Bagaimana saya ingin menghubungi Perpustakaan jika ada pertanyaan?<\/em><\/strong><\/p><p>Anda boleh menghubungi melalui saluran berikut dalam waktu operasi Perpustakaan:<\/p><ul><li>Talian telefon: 03-8921 3446<\/li><li>Talian whatsapp: 019-204 5652<\/li><li>Email: helpdeskptsl@ukm.edu.my<\/li><li>Livechat di <a href=\"http:\/\/www.ukm.my\/ptsl\">www.ukm.my\/ptsl<\/a><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-5767bed6\" data-id=\"5767bed6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Bahasa Melayu FAQ \/ soalan lazim PERKHIDMATAN PERPUSTAKAAN TUN SERI LANANG WAKTU PERKHIDMATAN Waktu Perkhidmatan Perpustakaan? Waktu perkhidmatan Perpustakaan adalah seperti berikut: Semasa Semester Isnin \u2013 Jumaat: 8.30 pagi &#8211; 10.00 malam Sabtu &amp; Ahad: 10.00 pagi &#8211; 5.00 petang Sabtu Minggu Pertama &amp; Cuti Umum: (TUTUP) Cuti Semester Isnin \u2013 Khamis: 8.30 pagi &#8211; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-4137","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/www.ukm.my\/ptsl\/index.php?rest_route=\/wp\/v2\/pages\/4137","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ukm.my\/ptsl\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ukm.my\/ptsl\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ukm.my\/ptsl\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ukm.my\/ptsl\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4137"}],"version-history":[{"count":167,"href":"https:\/\/www.ukm.my\/ptsl\/index.php?rest_route=\/wp\/v2\/pages\/4137\/revisions"}],"predecessor-version":[{"id":20796,"href":"https:\/\/www.ukm.my\/ptsl\/index.php?rest_route=\/wp\/v2\/pages\/4137\/revisions\/20796"}],"wp:attachment":[{"href":"https:\/\/www.ukm.my\/ptsl\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}