Additional scope of UKM Service Quality Management System (SPKP), Certification Programme MS ISO 9001: 2008

In an effort to improve the University quality of the service delivery system to the customers and stakeholders, UKM Service Quality Management System (SPKP) has …

Certification of ISO / IEC 27001:2013 Information Security Management Systems (ISMS)

UKM in the effort to obtain certification of ISMS (Information Security Management System) under the standard ISO / IEC 27001:2013 Information Security Management Systems. Objectives …

UKM SPKP obtained MS ISO 9001:2008 Certification

Bangi, March 1, 2013 – UKM Service Quality Management System  (UKM SPKP), formed in June 2011 has gained the certification of MS ISO 9001: 2008 …

UKM Study Programme Qualification Registration System (UKM-QR)

Following the report by MQA  Institutions Audit held from 22 – 26 March 2010, several recommendations and suggestions have been given to strengthen the quality …

Higher Education Institutions Quality Management Council meeting  (MPQ-IPTA)

Its first meeting was held on October 4, 2011 and UKM Centre of Quality Assurance,  the university that  proposed the meeting of heads of quality …

UKM Complaints and Feedback System (e-FACt)

UKM Complaints and Feedback System (e-FACT) is a system of dealing with complaints, feedback, suggestions, appreciation and application service of UKM citizens and non-UKM citizens. …

UKM Service Quality Management System

In UKM, the management of service delivery system is regulated by a quality management system (QMS) standard based on MS ISO 9001: 2008. Currently, each …

Eight Higher Education Institutions awarded Self-accreditation

PUTRAJAYA: Eight Higher Education Institutions (HEIs) in public and private sectors received self-accreditation status that allows each to accredit their own programmes internally without going …