INTRODUCTION
This program is offered to address the challenging issues of quality and productivity in the industrial environment. The main courses offered range from total management techniques and their philosophy to product quality improvement and services with more emphasis on the application of the statistical methods. The main message is to make the consumers understand that the application of scientific methods and statistics will bring improvement to product quality and services.
ENTRY REQUIREMENTS
Candidates applying for the Master of Science (Quality and Productivity Improvement) program must possess:
a) Bachelor of Science degree with a good CGPA in the field of Mathematical Sciences from Universiti Kebangsaan Malaysia or other universities approved by the Senate; or
b) Bachelor degree with a good CGPA in the fields of sciences, technology, engineering, management or social sciences from Universiti Kebangsaan Malaysia or other universities approved by the Senate; or
c) Bachelor degree in the fields of sciences, technology, engineering, management or social sciences from Universiti Kebangsaan Malaysia or other universities approved by the Senate with related and suitable working experiences.
PROGRAM EDUCATIONAL OBJECTIVE (PEO)
PEO1: Produce highly skilled, ethical and competitive student;
PEO2: Equip students with the ability to translate and synthesize their understanding towards nature, human and development;
PEO3: Equip students with the awareness towards environment and uphold the established development;
PEO4: Equip students with the ability to utilize the mathematical problem solving method such as analysis, modelling, programming and mathematic software application in addressing the development issues and current changes;
PEO5: Equip students with the scientific approaches in generating and sharing knowledge which is inter- and intra- discipline in nature; and
PEO6: Equip students with the high creativity and innovative ability and able to contribute ideas toward the policy establishment process, decision making and development implementation.
PROGRAM LEARNING OUTCOME (PLO)
PLO1: Able to apply the mathematical sciences knowledge.
PLO2:Ability to design the methodology suitable to the problem encountered.
PLO3: Ability to analyse and interpret outputs and generate new ideas based on the outputs.
PLO4: Able to gather, utilize and generate information.
PLO5: Strength to manage emotion.
PLO6: Honour noble character and aesthetical values towards the Creator, customers and society.
PLO7: Able to lead, work in a team and give priority to the success of a team.
PLO8: Able to communicate effectively through speaking and writing both in Bahasa Malaysia and English.
PLO9:Ability to understand mathematical science solution in every dimension of life.
PLO10: Ability to recognize the needs for continuous learning and practice it in the whole life.
PLO11: Possess the entrepreneur characteristics.
PROGRAMME STRUCTURE
Candidates taking the program by Course Work are required to enrol and pass 28 units of courses (core and elective) and to complete 8 units of a Research Project. Candidates are also required to enrol in 1 compulsory course offered by the faculty; STPD6014 Research Methodology.
This program is divided into three modules as follow:
- Public Sector
- Manufacturing Sector
- Service Sector
Public Sector Module
Manufacturing Sector Module
Service Sector Module
COURSES OFFERED
STPD6014 Research Methodology
STQK6114 Quality Assurance and Standardization
STQK6124 Process Control and Quality Improvement
STQK6134 Total Quality Management
STQK6154 Organizational Performance Measurement
STQK6264 Supply Chain Management
STQK6324 Service Delivery System in the Public Sector
STQK6514 Quality Management in Service Sector
STQK6524 Productivity Measurement
STQK6534 Marketing Research Methods
STQK6544 Quality Design and System Reliability
STQK6988 Research Project