Demographic Variables, Reactions to Conflict and It’s Management

School of Management
Universiti Sains Malaysia
11800 Pulau Pinang Malaysia


Abstract

This study was conducted to examine the influence of demographic variables (position, gender, marital status, education and age) on reactions to conflict and itís resolution. Data was collected from 653 Malaysian employees representing 39 organizations varying in size and business turnover. The results suggest that while the demographic variables do not make a difference in selfís reaction to conflict and itís resolution, they interact to influence the perception of respondents on how their colleagues react to them in case of work related conflicts. The results are explained in the cultural context of Malaysia.

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Citation

Mirza, S. S. (1996). Demographic Variables, Reactions to Conflict and It’s Management. Jurnal Pengurusan, 15, 11–26.

@article{saiyadain1996demographic,
  title={Demographic Variables, Reactions to Conflict and It’s Management},
  author={Mirza, S. Saiyadain},
  journal={Jurnal Pengurusan},
 

volume={15},
  number={},
  pages={11—26},
  year={1996},
  doi={},
  publisher={Penerbit UKM},
}

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15 (1996) 11 – 26

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