Peranan Penyederhana Jarak Kuasa terhadap Hubungan Kepercayaan Organisasi dan Perilaku Mendiamkan Diri dan Bersuara Pekerja
Relationship between Organizational Trust, Employee Voice and Silence Behaviour: The Moderator Effect of Power Distance

Fakulti Sains Kognitif dan Pembangunan Manusia
Universiti Malaysia Sarawak
Jalan Datuk Mohammad Musa
94300 Kota Samarahan, Sarawak, MALAYSIA.

naziahodi90@gmail.com

Fakulti Sains Kognitif dan Pembangunan Manusia
Universiti Malaysia Sarawak
Jalan Datuk Mohammad Musa
94300 Kota Samarahan, Sarawak, MALAYSIA.

hzaiton@unimas.my

Abstract

Past studies have found that organizational and cultural factors that are practiced have an influence on the behavior of silence and speech among employees. However, studies related to behavior and silence are more conducted in the West, which has different cultural dimensions. Thus, the findings of studies in the West may not be fully applicable in the Asian context. Therefore, this study aimed to examine the relationship between organizational beliefs (trust in the organization, trust in the leader, trust in the supervisor) with silent and vocal behaviors among employees. This study also examined cultural dimensions, power distance as a moderator for organizational trust relationships and silent and voice behaviors by employees. Quantitative method was used in this study. The study involved a total of 111 respondents from the manufacturing industry who were analyzed using IBM SPSS version 22.0 and SmartPls 3.0. The results of the study found that the power distance only strengthened the relationship between organizational trust with speaking behavior as well as the relationship of trust in the head and supervisor compared to silent behavior among employees. Therefore, the emphasis in the issue of organizational trust needs to be given attention as it is able to influence individual behavior in the workplace.

Keywords

Power distance; silence; trust in leader; trust in organization; trust in supervisor; voice
https://doi.org/10.17576/pengurusan-2021-62-11

Citation

Abdul Hodi, N., & Hassan, Z. (2021). Peranan Penyederhana Jarak Kuasa terhadap Hubungan Kepercayaan Organisasi dan Perilaku Mendiamkan Diri dan Bersuara Pekerja. Jurnal Pengurusan, 62, 131–144. https://doi.org/10.17576/pengurusan-2021-62-11

@article{abdulhodi2021peranan,
  title={Peranan Penyederhana Jarak Kuasa terhadap Hubungan Kepercayaan Organisasi dan Perilaku Mendiamkan Diri dan Bersuara Pekerja},
  author={Abdul Hodi, Nazia and Hassan, Zaiton},
  journal={Jurnal Pengurusan},
 

volume={62},
  number={},
  pages={131—144},
  year={2021},
  doi={https://doi.org/10.17576/pengurusan-2021-62-11},
  publisher={Penerbit UKM},
}

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62 (2021) 131 – 144

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