This study investigates the pertinent components of satisfaction variables that could help the Takaful Insurance to identify and prioritise ways to gain customers. The study employed a quantitative research approach by conducting surveys through questionnaires to respondents from two universities in Malaysia. The findings from the research proved that serviceContinue Reading

Paddy plantation is an important industry in Malaysia. Advancement and innovation are important elements in improving this industry. Introduction of new technology and innovation are influenced by several factors including communication. The use of effective communication could possibly increase the innovation diffusion in multiple sectors. This study looks on theContinue Reading

Many initiatives have been taken to improve the efficiency of teaching and learning (T&L), administration, and management in schools using various ICT systems. Despite continuous training and exposure to undertake T&L activities and management, comprehensive practices on the principles of electronic records and information management (ERIM) at schools still facedContinue Reading

This study examines the extent of the governance practices in a farmers’ organisation known as HP-Pertubuhan Peladang Kawasan (HP-PPK). Conceptually, the research is framed within the governance framework of the Confederation of Finnish Cooperatives that examines the external, internal, and democratic governance structures of a membership organisation. Data of theContinue Reading

This study aims to examine the influence of green supply chain management practices (GSCMP) and manufacturing capabilities on organizational performances. A quantitative method was used with the data obtained from the sample of 103 large manufacturing firms listed in the Federation of Malaysia Manufacturers (FMM). Smart-PLS 3.0 software was employedContinue Reading