SERVICES

Various services are provided to support the learning, teaching and research of UKM staff.

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Our Services

What We Do? Supporting Your Research Journey.​

LOAN

Check loan limits, periods and fines according to your membership category.

LIBRARY MEMBERSHIP

Automatic membership for all UKM students and staff.

INFORMATION PACKAGE

Comprehensive information search on topics from various sources.

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Service Title

LIBQUEST SYSTEM Services

pay-per-view (PPV)
door to door
INTERLIBRARY LOAN
ITEM NOT FOUND
DRIVE-THRU
PURCHASE SUGGESTIONS

Library Loan

UKM Students and Staff

CategoryGeneral CollectionRed Mark Collection (TM)
Undergraduate7 pieces / 14 days1 piece / 3 days
Postgraduate20 pieces / 40 days1 piece / 7 days
Academics (including Contract)25 pieces / 60 days1 piece / 14 days
Academic Member / Tutor / Fellow10 pieces / 30 days1 piece / 14 days
University Officer25 pieces / 60 days1 piece / 14 days
Support Staff5 pieces / 14 days1 piece / 14 days
Honorary Membership25 pieces / 60 days1 piece / 14 days
Smart Gems3 pieces / 14 days1 piece / 3 days
Smart Foundation5 pieces / 14 days1 piece / 3 days

External Member of UKM Library

CategoryGeneral CollectionRed Mark Collection (TM)
Academics / Students of Public & Private IPTs2 pieces / 14 daysNot offered
Overseas Students & Government Employees2 pieces / 14 daysNot offered
Institutional Corporate Members & Individuals2 pieces / 14 daysNot offered
UKM Retirees & Family Members of UKM Staff2 pieces / 14 daysNot offered
UKM ALUMNI5 pieces / 30 daysNot offered

Fines for Late Book Returns

  • General Collection: RM0.50 per book per day
  • Red Mark Collection: RM3.00 per book per day
  • Limited Collection: RM0.50 per book per day

*Fines calculated do not include holidays (libraries are closed)

Fine for Losing Books

  • Replace the same book or the latest edition with a processing fee of RM100.00 OR
  • Replacing the same book with the same subject and processing fee RM100.00 OR
  • Pay the price of the book (current price) and a processing fee of RM100.00.
  • Also subject to fines for late book returns (if any).

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Door to Door

This service is only for staff, academics or lecturers at Bangi Campus.

Terms of Service

  1. The books requested are limited to the Tun Seri Lanang Library General Collection only.
  2. Books need to be checked in the GEMILANG System (gemilang.ukm.my) and have the status available.
  3. This service is limited to the delivery of books only for the requested loan books.
  4. This service is provided during office hours (weekdays) only from 8.00 am to 5.00 pm.
  5. Applications after 4pm will be processed the next day.
  6. Book requests and deliveries are through the LibQuest System: libquest.ukm.my

Email any questions at d2dptsl@ukm.edu.my or contact 03-8921 5817

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Pay Per View (PPV)

This service is provided to obtain journal articles from several data collectors or publishers to which the library does not subscribe.

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Information Package

Information Package Service is an application to obtain information on a particular field/topic from various information sources, whether printed, media or electronic. The information obtained is in the form of full text, abstract or index.

This information search service is provided free of charge to UKM academics, UKM management officers and also UKM postgraduate students.

Information Package Service Form

Interlibrary Loan

  • This service is provided free of charge to academic staff, administration and all UKM students.
  • Through this service, applicants can borrow original materials or obtain copies of materials that are not available in the library.
  • Applications can be made through the LibQuest System: libquest.ukm.my
  • Applications will be sent to institutions within or outside the country.

Service Charge

Free for articles and books from libraries in the country. For British Library materials:

Academician

Items Charge
Article Free for the first 5 articles each year; RM10.00 for each subsequent article
Book RM20.00 per book

Postgraduate and Final Year Undergraduate Students

Items Charge
Article Free for the first 3 articles each year; RM10.00

Library Membership

Membership registration is automatic for new students. Please bring your Matric Card for registration confirmation at the main counter.

Information Skills Course

The Information Skills Course is a guidance and education service program for library customers. The main goal is to build skills to access various materials and information sources effectively and guide customers to be able to use library materials and services efficiently, effectively and independently.

This course is held continuously and the courses offered are:

  • Exploring Library Information Resources
  • Managing Your References: EndNote 20 (Specialized software for bibliographic references)
  • Managing Your References: Mendeley (Specialized software for bibliographic references)
  • Exploring Library Information Resources: Islamic Collections
  • Document Collection Information Skills (Grey Literature)

The course is offered to all UKM students and staff. For inquiries and applications, please contact:

  • 03-89213446 / 5575 / 5818 / 4732 (Tun Seri Lanang Library)
  • 03-89216391 (Law Library)
  • 03-9145 5336 (PPUKM Library)
  • 03-92897098 (Dr. Abdul Latif Library)
Course Registration

Material Not Found

  • This service allows users to request original materials or copies of materials that are not available in the library.
  • Applications are made through the iQuest system which can be accessed on the library website.
  • Applications can be sent to institutions within or outside the country.
  • The service charge is free for articles and books from libraries in the country.
  • Charges are made for materials from the British Library and other libraries at a set rate.
  • This service is provided for academic staff, administration, postgraduate students and final year undergraduates.

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Drive-Thru

The Drive-Thru service at the Tun Seri Lanang Library is a facility to borrow and return library materials more easily and quickly without having to enter the library.

  • This service allows users to borrow and return library materials through a special Drive-Thru counter.
  • It is available to all academics, professionals, administrative staff, postgraduate students and final year students.

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Purchase Proposal

The Tun Seri Lanang Library provides a purchase proposal service that allows academic staff, researchers, staff, and postgraduate students to make requests to purchase new materials such as books, media, or theses.

Applications can be made through the LibQuest System at libquest.ukm.my using the same login credentials as the Student Information System (SMP) or the Employee Information System (SMK).

This service aims to ensure that library collections are always relevant and meet teaching, learning, and research needs.

Application guide can be accessed via the menu GUIDE on the LibQuest site.

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