Volume 13, Issues 2 (Dec 2017)

Theoretical Support for Staff Satisfaction in Higher Education Institutions: A Conceptual Framework (Sokongan Teoretikal bagi Kepuasan Kakitangan di Institusi Pengajian Tinggi: Suatu Kerangka Konseptual) Mohamad Hazeem Mohmad Sidik, Mohd Rashid Ab Hamid, Abdullah Ibrahim & Zarina Mohd Ali Pages 1-16 Abstract | Full Paper

Complex Fuzzy Soft Group (Kumpulan Lembut Kabur Kompleks) Mikhled O. Alsarahead & Abd Ghafur Ahmad Pages 17-28 Abstract | Full Paper

Analisis Pemilikan Takaful Keluarga atau Insurans Hayat dalam Kalangan B40 (Analysis of Family Takaful or Life Insurance Ownership Among the B40) Rubayah Yakob & Nor Hamizah Abd Rahman Pages 29-38 Abstract | Full Paper

Peningkatan Prestasi Proses Menggunakan Kaedah Reka Bentuk Uji Kaji dalam Industri Bahan Kimia (Improvement of Process Performance by Application of Design of Experiment in Chemical Industry) Tengku Adlina Tengku Muda & Zainol MustafaPages 39-48 Abstract | Full Paper

Perbandingan Prestasi Kewangan Perbankan Islam dengan Perbankan Konvensional di Malaysia dari Tahun 2009 hingga 2014 (Comparison between Financial Performance for Islamic Banking and Conventional Banking in Malaysia from Year 2009 to 2014) Humaida Banu Samsudin & Nur Amira Mohd NohPages 49-57 Abstract | Full Paper

Kesan Faktor Kepuasan dan Kesetiaan Terhadap Produktiviti Pekerja (Effects of Satisfaction and Loyalty Factors towards Employee Productivity) Nor Arifah Habli, Zalina Mohd Ali & Zainol Mustafa Pages 59-68 Abstract | Full Paper