SERVICES
Various services are provided to support the learning, teaching and research of UKM staff.
Our Services
What We Do? Supporting Your Research Journey.
LOAN
Check loan limits, periods and fines according to your membership category.
MEMBERSHIP
Automatic membership for all UKM students and staff.
INFORMATION PACKAGE
Comprehensive information search on topics from various sources.
Library Loan
UKM Students and Staff
| Category | General Collection | Red Mark Collection (TM) |
|---|---|---|
| Undergraduate | 7 pieces / 14 days | 1 piece / 3 days |
| Postgraduate | 20 pieces / 40 days | 1 piece / 7 days |
| Academics (including Contract) | 25 pieces / 60 days | 1 piece / 14 days |
| Academic Member / Tutor / Fellow | 10 pieces / 30 days | 1 piece / 14 days |
| University Officer | 25 pieces / 60 days | 1 piece / 14 days |
| Support Staff | 5 pieces / 14 days | 1 piece / 14 days |
| Honorary Membership | 25 pieces / 60 days | 1 piece / 14 days |
| Smart Gems | 3 pieces / 14 days | 1 piece / 3 days |
| Smart Foundation | 5 pieces / 14 days | 1 piece / 3 days |
External Member of UKM Library
| Category | General Collection | Red Mark Collection (TM) |
|---|---|---|
| Academics / Students of Public & Private IPTs | 2 pieces / 14 days | Not offered |
| Overseas Students & Government Employees | 2 pieces / 14 days | Not offered |
| Institutional Corporate Members & Individuals | 2 pieces / 14 days | Not offered |
| UKM Retirees & Family Members of UKM Staff | 2 pieces / 14 days | Not offered |
| UKM ALUMNI | 5 pieces / 30 days | Not offered |
Fines for Late Book Returns
- General Collection: RM0.50 per book per day
- Red Mark Collection: RM3.00 per book per day
- Limited Collection: RM0.50 per book per day
*Fines calculated do not include holidays (libraries are closed)
Fine for Losing Books
- Replace the same book or the latest edition with a processing fee of RM100.00 OR
- Replacing the same book with the same subject and processing fee RM100.00 OR
- Pay the price of the book (current price) and a processing fee of RM100.00.
- Also subject to fines for late book returns (if any).
Door to Door
This service is only for staff, academics or lecturers at Bangi Campus.
Terms of Service
- The books requested are limited to the Tun Seri Lanang Library General Collection only.
- Books need to be checked in the GEMILANG System (gemilang.ukm.my) and have the status available.
- This service is limited to the delivery of books only for the requested loan books.
- This service is provided during office hours (weekdays) only from 8.00 am to 5.00 pm.
- Applications after 4pm will be processed the next day.
- Book requests and deliveries are through the LibQuest System: libquest.ukm.my
Apply NowEmail any questions at d2dptsl@ukm.edu.my or contact 03-8921 5817
Pay Per View (PPV)
This service is provided to obtain journal articles from several data collectors or publishers to which the library does not subscribe.
Apply NowInformation Package
Information Package Service is an application to obtain information on a particular field/topic from various information sources, whether printed, media or electronic. The information obtained is in the form of full text, abstract or index.
This information search service is provided free of charge to UKM academics, UKM management officers and also UKM postgraduate students.
Information Package Service FormInterlibrary Loan
- This service is provided free of charge to academic staff, administration and all UKM students.
- Through this service, applicants can borrow original materials or obtain copies of materials that are not available in the library.
- Applications can be made through the LibQuest System: libquest.ukm.my
- Applications will be sent to institutions within or outside the country.
Service Charge
Free for articles and books from libraries in the country. For British Library materials:
Academician
| Items | Charge |
|---|---|
| Article | Free for the first 5 articles each year; RM10.00 for each subsequent article |
| Book | RM20.00 per book |
Postgraduate and Final Year Undergraduate Students
| Items | Charge |
|---|---|
| Article | Free for the first 3 articles each year; RM10.00 |
Library Membership
Membership registration is automatic for new students. Please bring your Matric Card for registration confirmation at the main counter.
UKM Student and Staff Membership
| No. | Category | Annual Fee (RM) – Full Time | |
|---|---|---|---|
| References | Loan | ||
| 1 | Undergraduate (Citizen) | FREE | 50 |
| 2 | Undergraduate (Non-Citizen) | FREE | 70 |
| 3 | Postgraduate (Masters & PhD) (Citizens) including from the Center for Advanced & Professional Education Formation | FREE | 150 |
| 4 | Postgraduate (Masters & PhD) (Non-Citizens) including from the Center for Advanced & Professional Education Formation | FREE | 75.00 (HALF TIME) |
| 5 | Academics (including Contract Academics) | FREE | 200 |
| 6 | Academic/Tutor/Fellow* (Part-time/Visiting) | FREE | 100.00 (HALF TIME) |
| 7 | University Officer | FREE | 50.00 – 70.00 |
| 8 | Support Staff | FREE | 75.00 – 200.00 |
| 9 | Smart Gems | FREE | FREE |
| 10 | Smart Foundation | FREE | FREE |
* Must include a confirmation/appointment letter from the University/Department.
External Library Membership
| No. | Category | Annual Fee (RM) | Paid Membership Eligibility | ||
|---|---|---|---|---|---|
| References | Loan | Facilities | |||
| 1 | Academics/Students of Public/Private IPT* (PERPUN Members) | ||||
| Referral Membership | Free | ✓ | ✗ | ✗ | |
| Loan Membership | RM100.00 | ✓ | ✓ | ✓ | |
| 2 | Academics/IPT/Private Students* (not PERPUN Members) | ||||
| Referral Membership | RM100.00 | ✓ | ✗ | ✓ | |
| Loan Membership | RM200.00 | ✓ | ✓ | ✓ | |
| 3 | Overseas Students* | ||||
| Referral Membership | RM200.00 | ✓ | ✗ | ✓ | |
| Loan Membership | RM400.00 | ✓ | ✓ | ✓ | |
| 4 | Government Employees* | ||||
| Referral Membership | Free | ✓ | ✗ | ✗ | |
| Loan Membership | RM100.00 | ✓ | ✓ | ✓ | |
| 5 | Institutional Corporate Members (10 people) | ||||
| Referral Membership | RM2,000.00 | ✓ | ✗ | ✓ | |
| Loan Membership | RM4,000.00 | ✓ | ✓ | ✓ | |
| 6 | UKM Retirees | ||||
| Referral & Loan Membership | Free | ✓ | ✓ | ✗ | |
| 7 | Honorary Membership – Contribution of RM6,000.00 (UKM staff) or contribution of RM10,000.00 (external parties) or contribution of 500 book copies | ||||
| Referral & Loan Membership | Free | ✓ | ✓ | ✓ | |
| 8 | UKM Alumni | ||||
| Referral Membership | Free | ✓ | ✗ | ✗ | |
| Loan Membership | RM100.00 | ✓ | ✓ | ✓ | |
| 9 | Individual | ||||
| Referral Membership | RM200.00 | ✓ | ✗ | ✓ | |
| Loan Membership | RM400.00 | ✓ | ✓ | ✓ | |
| 10 | Family Members of UKM Staff | ||||
| Referral Membership | Free | ✓ | ✗ | ✗ | |
| Loan Membership | RM10.00 | ✓ | ✓ | ✓ | |
| 11 | Daily Member | ||||
| Referral Membership | RM20.00 | ✓ | ✗ | ✓ | |
| Loan Membership | None | None | None | None | |
| 12 | High School Student | ||||
| Referral Membership | Bring a letter of permission from the school. | ✓ | ✗ | ✗ | |
| Loan Membership | None | None | None | None | |
* Please bring your matriculation card/verification letter/identification from your respective library/department/institution.
Membership Registration
- Registration can be done at the General Office, Customer Service Unit during office hours.
- Applicants are asked to fill out application form and attach a passport-sized photo.
- Applicants are also asked to bring a confirmation letter from their respective institutions when registering.
- All memberships are non-transferable and are only valid for one year.
- Loss of membership card must be reported to the General Office, Customer Service Unit. A new card will be issued within one (1) day with a fee of RM10.00.
Information Skills Course
The Information Skills Course is a guidance and education service program for library customers. The main goal is to build skills to access various materials and information sources effectively and guide customers to be able to use library materials and services efficiently, effectively and independently.
This course is held continuously and the courses offered are:
- Exploring Library Information Resources
- Managing Your References: EndNote 20 (Specialized software for bibliographic references)
- Managing Your References: Mendeley (Specialized software for bibliographic references)
- Exploring Library Information Resources: Islamic Collections
- Document Collection Information Skills (Grey Literature)
The course is offered to all UKM students and staff. For inquiries and applications, please contact:
Course Registration
- 03-89213446 / 5575 / 5818 / 4732 (Tun Seri Lanang Library)
- 03-89216391 (Law Library)
- 03-9145 5336 (PPUKM Library)
- 03-92897098 (Dr. Abdul Latif Library)
Material Not Found
- This service allows users to request original materials or copies of materials that are not available in the library.
- Applications are made through the iQuest system which can be accessed on the library website.
- Applications can be sent to institutions within or outside the country.
- The service charge is free for articles and books from libraries in the country.
- Charges are made for materials from the British Library and other libraries at a set rate.
- This service is provided for academic staff, administration, postgraduate students and final year undergraduates.
Drive-Thru
The Drive-Thru service at the Tun Seri Lanang Library is a facility to borrow and return library materials more easily and quickly without having to enter the library.
- This service allows users to borrow and return library materials through a special Drive-Thru counter.
- It is available to all academics, professionals, administrative staff, postgraduate students and final year students.
Purchase Proposal
The Tun Seri Lanang Library provides a purchase proposal service that allows academic staff, researchers, staff, and postgraduate students to make requests to purchase new materials such as books, media, or theses.
Applications can be made through the LibQuest System at libquest.ukm.my using the same login credentials as the Student Information System (SMP) or the Employee Information System (SMK).
This service aims to ensure that library collections are always relevant and meet teaching, learning, and research needs.
Apply NowApplication guide can be accessed via the menu GUIDE on the LibQuest site.