I-Quest functions to manage applications for (i) pay per view, (ii) inter-library loan of materials (iii) new material purchase proposals, (iv) shelf search of materials, and (v) customer feedback. I-Quest has modules at the customer, service provider and system administrator levels. The I-Quest product is a Library innovation product that has been successfully commercialized by UKM through Syarikat Refrex Sdn Bhd (a subsidiary of UKM TECHNOLOGY Sdn Bhd) in 2014. Now, I-Quest has been upgraded to LibQuest in 2025.