FST Postgraduate


Quality and Productivity Improvement addresses the challenges in quality and productivity issues required in public sector, manufacturing and services environments. The study covers the range from total management techniques and their philosophy to product quality improvement and services with more emphasis on the application of the statistical methods. The program is designed to impart knowledge using mathematical science methods as well as mathematical and statistical skills to improve the quality of goods and services.

FST experts

Prof. Dr. Zaidi Isa

PhD (UKMalaysia)


Expertise: Quantitative Risk Analytics, Risk Management, Econometric, Quantitative Financial Analysis

Dr. Wan Rosmanira Ismail

PhD (Loughborough)


Expertise: Timetabling, Route Scheduling, Analysis of Efficiency and Productivity

Assoc. Prof. Dr. Nur Riza bt. Mohd. Suradi

PhD (UMalaya)


Expertise: Performance and Innovation Analytics, Statistical Modeling and Analytics

Assoc. Prof. Dr. Zainol bin Mustafa

PhD (Cranfield)

✉️ zbhm@ukm.edu.my

Expertise: Quality Measurement Analysis, Industrial Statistics, Quality and Productivity Improvement