SECRETARIAT OF POSTGRADUATE STUDIES FACULTY OF MEDICINE

medicpostgrad@hctm.ukm.edu.my

WORKSHOP: TEAM STRATEGIES AND TOOLS TO ENHANCE PERFORMANCE AND PATIENT SAFETY (2026) – PERSONAL AND PROFESSIONAL DEVELOPMENT (PPD) COURSE 2026

5 June 2026 – Workshop: Team Strategies and Tools To Enhance Performance and Patient Safety was successfully conducted for new Clinical Master/Medical Specialist students for Semester 1, Academic Session 2026/2027.
 
As a compulsory component of the Professional and Personal Development (PPD) Course at the Faculty of Medicine, UKM, the workshop is attended once by all the Clinical Master/Medical Specialist students during their programme. In 2026, the workshop marked a significant milestone by introducing, for the first time, a hands-on simulation session for clinical students. This initiative was led by Professor Dr. Zaleha Abdullah Mahdy from the Department of Medical Education and Assoc. Prof. Dr. Rabani Remli, PPD Course Coordinator, Faculty of Medicine, UKM.
 
Practical Sessions.
 
Students were divided into two groups, Team A and Team B, and rotated through four practical sessions: Communication, Leadership, Situation Monitoring, and Mutual Support.
 
The sessions were facilitated by dedicated lecturers from the Faculty of Medicine, UKM:
 
Team A:
Communication (Room 1): Assoc. Prof. Dr. Rabani binti Remli & Assoc. Prof. Dr. Aneeza Khairiyah binti Wan Hamizan
Leadership (Room 2): Assoc. Prof. Dr. Azarinah binti Izaham
Situation Monitoring (Room 7): Dr. Azrina Syarizad Kuthubul Zaman
Mutual Support (Room 6): Assoc. Prof. Dr. Wan Salwina binti Wan Ismail & Dr. Aireen binti Zamhot
 
Team B:
Communication (Room 3): Dr. Mas Fazlin binti Mohamad Jailaini & Dr. Wong Kah Hie
Leadership (Room 4): Dr. Zainal Abdullah bin Zainal Adlishah & Dr. Nurwahyuna binti Rusli
Situation Monitoring (Room 9): Assoc. Prof. Dr. Cheah Saw Kian & Dr. Luke Woon Sy Cherng
Mutual Support (Room 8): Assoc. Prof. Dr. Syahnaz binti Mohd Hashim
 
During each session, students participated in simulation-based clinical scenarios by taking on the roles of nurse, House Officer, Medical Officer, and Specialist. This simulation provided practical experience in communication, teamwork, leadership, and decision-making in a clinical environment.
 
Overall, the workshop enhanced students’ understanding of effective teamwork and patient safety while highlighting the importance of collaboration in delivering safe, high-quality patient care. The workshop also received highly positive feedback from participants.
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Flowchart of Credentialing and Privileging in HCTM for International Candidates

DEFINITION

Credentialing: a process to set the standards and to do an evaluation for a person’s qualification in a field or procedure. It is recognition for the professional training done by a medical practitioner.

Privileges: the rights given by the hospital for a medical practitioner to give treatments or to do procedures on hospital patients based on the qualifications of the training, and the medical practitioner’s experience and expertise.