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Dr. Ida Rosnita Ismail

Senior lecturer


Ida Rosnita Ismail (Dr.) is a senior lecturer at Graduate School of Business, Universiti Kebangsaan Malaysia and an International Guest Researcher at Institute for Human Resource Management and Organization, Technische Universität Hamburg-Harburg. She received her Bachelor of Laws (LLB. Hons.) from University of Wales Aberystwyth, United Kingdom and MBA from Universiti Utara Malaysia. She also received a Master in Laws (LLM) and her Doctor of Business Administration (DBA) from Universiti Kebangsaan Malaysia. Her major research interests include misbehavior at workplace, positive work behavior, human resource issues and training and development.


Rahimah Jurij, Ida Rosnita Ismail, Khadijah Alavi, Rokiah Alavi.  (2023).  Eldercare’s Turnover Intention And Human Resource Approach: A Systematic Review.  – International Journal Of Environmental Research And Public Health. 

Roshayati Abdul Hamid, Ida Rosnita Ismail, Hidayah Ahmad Azam, Nur Sa’adah Muhamad.  (2023).  The Underlying Mechanisms Between Customer Incivility And Employee’s Response: A Systematic Literature Review.  – International Journal Of Academic Research In Business And Social Sciences.  219-240.

Suria Fadhillah Md Pauzi, Mohd Sahizam Musa, Shamsinar Rahman, Mohd Azim Zainal & Ida Rosnita Ismail.  (2023).  Soco Viii: Occupier’s Duty Of Care & Risk Management Towards Visitors.  – 2023 Penang International Invention, Innovation And Design.  1.

Roshayati Binti Abdul Hamid;Ida Rosnita Binti Ismail;Nur Sa`Adah Binti Muhamad.  (2023).  The Framework Of Positive And Negative Chain Of Customer Incivility On Employee Innovative Behaviour.  –  .

Glory Okojie, Ida Rosnita Ismail, Halima Begum, A. S. A. Ferdous Alam, Elkhan Richard Sadik-Zada.  (2023).  The Mediating Role Of Social Support On The Relationship Between Employee Resilience And Employee Engagement.  – Sustainability.  1-15.

Effects of workplace incivility, negative affectivity and hurt feelings on coworker helping. Ismail, I. R., Poon, J. M. L. & Arshad, R., 1 Jun 2018, In: Jurnal Pengurusan. 52

The agony of choice for medical tourists: a patient satisfaction index model. Rosenbusch, J., Ismail, I. R. & Ringle, C. M., 5 Jul 2018, (Accepted/In press) In: Journal of Hospitality and Tourism Technology.

Workplace incivility and knowledge hiding behavior: does personality matter? Arshad, R. & Ismail, I. R., 3 Sep 2018, In: Journal of Organizational Effectiveness. 5, 3, p. 278-288 11 p.

Accounting for sampling weights in PLS path modeling: Simulations and empirical examples. Becker, J. M. & Ismail, I. R., 1 Dec 2016, In: European Management Journal. 34, 6, p. 606-617 12 p.

Faktor Kejayaan Pemikiran Lean dan Pencapaian Operasi di Sektor Perkhidmatan. Abdul Hamid, R. & Ismail, I. R., 1 Sep 2016, In: Jurnal Pengurusan. 47



Human Resource Management, Organizational Behavior, Employment Law

Area of Research
Misbehavior at workplace, employment discrimination, employment law, training and development, and safety and health at workplace


Business Law & Ethics, Staffing & Human Resource Development, Corporate Behaviour, Organisation and Human Resource Management