Pusat Jaminan Kualiti (Kualiti-UKM)

 Kualiti Pemacu Inovasi

Quality Statement


  • Quality Driven Innovation


  • Regional Quality Leader With Global Perspective


  • Quality Assurance of Core Processes To Produce Value Added Service Delivery, Customer Satisfaction and Organisation Satisfaction


  • Coordinate the implementation of UKM Quality Life cycle and comprehensive continuous improvement to foster a culture of quality among its citizens.
  • Ensure quality and recognition of study programmes through audit and benchmarking
  • Ensure the Quality Management System is internalised by the citizens of UKM
  • Improve the quality of core processes and service delivery through the development of internal standard, customer feedback and stakeholder systems