Last updated on: 27 April 2025
Yes, UKM tracks the applications and admissions of underrepresented groups, including ethnic minorities, disabled students, and low-income students. From 2021 to 2023, UKM made progress in increasing enrollment for ethnic minority groups. In 2023, 632 ethnic minority students were accepted, making up 10.50% of acceptances, up from 156 (2.18%) in 2021. Groups like Orang Asli, Bumiputera Sabah, and Bumiputera Sarawak saw notable growth. For example, Orang Asli enrollment grew from 1 in 2021 to 16 in 2023, reflecting UKM’s commitment to inclusivity.
For disabled students, 26 were accepted in 2023 (0.43%), improving from 21 (0.34%) in 2022. This upward trend shows UKM’s dedication to supporting students with disabilities.
UKM also focuses on B40 students, accepting 1,865 in 2023 (30.97%), up from 1,460 (23.38%) in 2022. Through Jejak Anak Watan, selected students receive financial aid and Bakul Rahmah worth RM200, ensuring financial barriers do not limit access to education.
a) Ethnic Minority Groups
Between 2021 and 2023, UKM made significant strides in increasing both the enrollment and acceptance of ethnic minority groups, underscoring its dedication to inclusivity. In particular, Orang Asli enrollment saw a remarkable jump from just 1 student in 2021 to 16 in 2023. Similarly, Bumiputera Sabah experienced a dramatic increase, rising from 5 students in 2021 to 302 in 2023, while Bumiputera Sarawak enrollment grew from 2 students in 2021 to 144 in 2023.
Other ethnic groups also saw positive trends. Iban students increased from 36 in 2021 to 41 in 2023, and Dusun saw steady numbers, enrolling 12 students in 2021 and maintaining 21 students in 2023. These figures reflect UKM’s commitment to broadening educational access for underrepresented ethnic groups.
In terms of acceptance, the numbers show significant progress. In 2021, 156 ethnic minority students were accepted, rising to 632 in 2023. This represents an increase from 2.18% of accepted students in 2021 to 10.50% in 2023, despite a drop in total applications from 29,641 in 2021 to 17,958 in 2023. This growing proportion of accepted students from ethnic minority backgrounds further illustrates UKM’s proactive efforts to enhance access and opportunities for all, particularly for groups like Orang Asli, Bumiputera Sabah, and Bumiputera Sarawak.
Table: First Year Enrollment of Ethnic Minority Groups (2021–2023)
| Year/Ethnic Group | 2021 | 2022 | 2023 |
|---|---|---|---|
| Orang Asli | 1 | 4 | 16 |
| Bumiputera Sabah | 5 | 115 | 302 |
| Bidayuh | 6 | 1 | 6 |
| Dusun | 12 | 26 | 21 |
| Kadazan | 42 | 38 | 42 |
| Melanau | 9 | 8 | 9 |
| Bumiputera Sarawak | 2 | 57 | 144 |
| Iban | 36 | 29 | 41 |
| Murut | 2 | 2 | 3 |
| Serani | 0 | 1 | 2 |
| Sikh | 13 | 11 | 15 |
| Thai/Siam | 13 | 1 | 13 |
| Bajau | 9 | 14 | 12 |
| Brunei | 5 | 5 | 6 |
| Kedayan | 0 | 3 | 0 |
| Total Students | 156 | 327 | 632 |
Table: Ethnic Minority Groups’ Admission Acceptance (2021–2023)
| Category/Year | Total Applications | Total Accepted | Ethnic Minority Groups’ Acceptance | % Ethnic Minority Groups’ Accepted |
|---|---|---|---|---|
| 2021 | 29641 | 7159 | 156 | 2.18% |
| 2022 | 14872 | 6244 | 327 | 5.24% |
| 2023 | 17958 | 6021 | 632 | 10.50% |
b) Students with Disabilities
In 2023, UKM made steady progress in supporting disabled students through its admissions process. A total of 26 disabled students were accepted, accounting for 0.43% of the total accepted students, which shows an improvement from 0.34% in 2022. Although the number of applications and total accepted students has fluctuated over the past few years, the university’s consistent focus on inclusivity is evident.
The efforts made in 2023 demonstrate a continued commitment to providing access to education for all students, including those with disabilities. UKM’s steady work in increasing the percentage of disabled students in the overall acceptance rate reflects its dedication to creating a more inclusive supportive learning environment, ensuring that no group is left behind. The progress seen in 2023 indicates a positive direction for the university’s efforts toward inclusivity.
Table: Disability Students’ Admission Acceptance (2021-2023)
| Category/Year | Total Applications | Total Accepted | Disability Students’ Acceptance | % Disability Students’ Accepted |
| 2021 | 29641 | 7159 | 65 | 0.92% |
| 2022 | 14872 | 6244 | 18 | 0.29% |
| 2023 | 17958 | 6021 | 28 | 0.48% |
c) Low-Income Students
In Malaysia, low-income households are categorised under the B40 group, representing the bottom 40% of income earners. UKM is committed to ensuring that students from these B40 households have access to higher education, as reflected in the data from 2021 to 2023.
In 2023, 1,865 B40 students were accepted into UKM, making up 30.97% of the total 6,021 accepted students, an increase from 1,460 (23.38%) in 2022. Although total applications in 2023 were lower compared to previous years, the proportion of B40 students accepted rose, showcasing UKM’s commitment to inclusivity for students from low-income backgrounds.UKM supports both B40 students and ethnic minorities through Program Jejak Anak Watan, an initiative providing financial aid to those accepted into the university. Selected students also receive Bakul Rahmah valued at RM200, ensuring that financial and socio-economic challenges do not hinder their educational journey. Despite a drop from the 35.52% B40 acceptance rate in 2021, the data in 2023 shows a positive recovery, highlighting UKM’s commitment to equitable access for both B40 students and ethnic minorities.
Table: B40 First-Year Enrollment at UKM (2021–2023)
| Year | Total Applications | Total Accepted | Total B40 Students | Percentage of B40 Students (%) |
| 2021 | 29641 | 7159 | 2543 | 35.52% |
| 2022 | 14872 | 6244 | 1460 | 23.38% |
| 2023 | 17958 | 6021 | 1865 | 30.97% |
Program Jejak Anak Watan: Financial Aid and Support for B40 Students and Ethnic Minorities
The pictures show underrepresented students receiving financial aid and Bakul Rahmah to pursue their studies at UKM through Program Jejak Anak Watan.
Yes, UKM is committed to fostering an inclusive and diverse workforce, with a focus on recruiting underrepresented groups such as ethnic minorities and staff with disabilities. In 2023, the university employed 8,792 staff members, including significant representation from Sabah, Sarawak, and Orang Asli communities. For example, 27 Iban non-academic staff, 6 Bajau non-academic staff, and 4 Kadazan academic staff are part of UKM’s workforce, ensuring equal opportunities for ethnic minorities.
In alignment with the Inclusion Policy for Higher Education Institutions, which mandates that 1% of staff must be individuals with disabilities, UKM employed 48 staff members with disabilities, making up 0.55% of the workforce. While below the 1% target, UKM is committed to increasing this representation. The university’s focus on diversity ensures that all staff, regardless of background or disability, are treated equally and have opportunities to thrive.
a) Ethnic Minority Groups
UKM currently employs a total of 8,792 staff, demonstrating its ongoing commitment to inclusivity and diversity within its workforce. Ethnic minorities from Sabah, Sarawak, and Orang Asli from Peninsular Malaysia are well-represented among both non-academic and academic staff. For instance, there are 27 Iban non-academic staff, 6 Bajau non-academic staff, and 4 Kadazan academic staff. Additionally, UKM employs 5 Orang Asli non-academic staff.
This diversity reflects UKM’s continuous effort to ensure that ethnic minorities are not left behind and are given equal opportunities. Regardless of their background, all employees are treated equally, with access to the same resources and opportunities for growth. UKM values the contributions of ethnic minorities, whether from Peninsular Malaysia or East Malaysia, reinforcing the university’s focus on creating a fair, diverse, and inclusive working environment for all staff members.
Table: Ethnic Group Distribution Among UKM Non-Academic and Academic Staff (2023)
| Ethnic Group | Non-Academic Staff | Academic Staff |
|---|---|---|
| Asli | 5 | 1 |
| Bajau | 16 | 5 |
| Bidayuh | 6 | 1 |
| Brunei | 1 | 0 |
| Bisaya | 0 | 1 |
| Bugis | 6 | 2 |
| Bumiputera Sabah | 4 | 4 |
| Dusun | 11 | 2 |
| Iban | 27 | 2 |
| Kadazan | 6 | 4 |
| Kelabit | 1 | 0 |
| Melanau | 2 | 2 |
| Murut | 3 | 0 |
| Selakau | 1 | 0 |
| Serani | 1 | 1 |
| Sikh | 5 | 6 |
| Sulu | 1 | 0 |
| Sungai | 2 | 1 |
| Thai | 3 | 0 |
| Others | 5 | 0 |
| Total | 106 | 32 |
| Grand Total | 138 | |
b) Staff with Disabilities
In alignment with the Inclusion Policy for Higher Education Institutions, which mandates that 1% of the total staff must comprise individuals with disabilities, UKM is dedicated to fostering inclusivity within its workforce. This policy underscores the university’s commitment to ensuring equal opportunities for all, including staff members with disabilities.
In 2023, UKM employed a total of 8,792 staff, out of which 48 were individuals with disabilities. This represents 0.55% of the total workforce, which falls slightly below the 1% target outlined by the policy. Of these 48 staff members, 41 are non-academic staff, while 7 are academic staff. Although the percentage is below the set goal, UKM continues to work toward increasing the representation of staff with disabilities, reflecting its ongoing commitment to inclusivity and diversity.
UKM remains focused on improving these figures to meet the policy requirements and ensure that individuals with disabilities are not only included but have meaningful roles within the university.
Inclusion Policy for Higher Education Institutions Link:
https://www.ukm.my/kelestarian/data/sdg10/Garis-Panduan-DIP-Final-For-Printing.pdf
Proportion of Employees with Disabilities in Year 2023
| Category | Total Number of Employees |
|---|---|
| Visual | 12 |
| Hearing | 6 |
| Physical | 31 |
| Learning disabilities | 1 |
| Mental | 1 |
| Speech | 0 |
| Others | 0 |
| Total | 51 |
UKM provides mentoring, counselling, and peer support programs for underrepresented groups. The Mentor-Mentee Program emphasises inclusivity, focusing on minority and disabled students, helping them feel comfortable and supported in the academic environment.
The Counseling Unit under HEP-UKM offers mental health support to all students, especially ethnic minorities from Sabah, Sarawak, and the Orang Asli community, helping them adjust to life far from home. Additionally, the Counseling Unit under the Human Resources Division supports staff with essential counselling services.
Through Peer Support, the Cakna OKU Volunteer Club promotes awareness and provides practical assistance to disabled staff and students, such as helping with transportation and campus navigation. The Disability Support and Services Unit further enhances accessibility and inclusion, ensuring disabled individuals receive comprehensive support across UKM.
MENTORING
Mentor-Mentee Program
UKM’s Mentor-Mentee Program emphasises inclusivity, focusing on the unique needs of underrepresented groups, including minority and disabled students. While the program is compulsory for all students, it is tailored to provide specialised support for those from underrepresented group backgrounds, ensuring they feel welcomed and valued in the academic environment.
Mentors play a pivotal role in fostering a sense of belonging for these students, offering personalised guidance and understanding to help them overcome potential barriers. Through regular interactions, mentors actively engage with students, addressing their specific concerns, and promoting a supportive atmosphere that encourages academic and personal growth. This approach not only supports students academically but also nurtures their confidence and comfort within the university community, embodying UKM’s commitment to reducing inequalities and fostering an inclusive educational space.
Leadership Shadowing Program
The Leadership Shadowing Program at UKM is designed with a strong commitment to inclusivity, focusing on supporting underrepresented groups such as ethnic minorities and women, particularly in STEM fields where women have been traditionally underrepresented. By offering mentorship and leadership development to new lecturers from diverse backgrounds, UKM demonstrates its dedication to reducing inequalities and fostering equal opportunities across all disciplines, empowering individuals from both ethnic minority groups and women in STEM to excel and thrive in academia.
COUNSELLING
Counselling Unit under UKM’s Centre for Student Affairs (HEP-UKM)
The Counselling Unit under UKM’s Centre for Student Affairs (HEP-UKM) provides essential mental health support to all students, with a particular focus on underrepresented groups, such as minority ethnic students from Sabah, Sarawak, and the Orang Asli community. Recognizing the unique challenges these students face while adjusting to life far from home, the unit offers tailored guidance and counselling to ensure they feel welcomed and supported, helping to prevent feelings of isolation or discrimination. This commitment reflects UKM’s dedication to creating an inclusive and empathetic campus environment for all students.
In addition, the Counseling Unit provides mental health support for all students through services such as healthy mind screenings, personalised counselling sessions, and crisis intervention for critical mental health cases. This comprehensive support system underscores UKM’s commitment to the well-being and inclusivity of its student community.
Source: https://www.ukm.my/hepukm/unit-kaunseling-2/
Counselling Unit under Human Resources Division, Registrar’s Department
The Counseling Unit under the Human Resources Division, Registrar’s Department, provides mental health and well-being support for UKM staff. This includes services such as mental health screenings, guidance and counselling sessions, and crisis intervention for critical mental health issues. UKM’s commitment to these services ensures a supportive environment for all staff, promoting overall well-being within the university community.
PEER SUPPORT PROGRAMMES
Cakna OKU Volunteer Club (SAHABAT)
UKM’s Cakna OKU Volunteer Club (SAHABAT) plays a vital role in promoting awareness and understanding of the needs of staff and students with disabilities. This volunteer-based club not only raises awareness but also provides practical support to disabled individuals within the university community. Members of the club act as “buddies” to disabled staff and students, offering assistance such as helping them move between offices or classrooms, providing guidance around campus, and supporting them during events.
The Cakna OKU Volunteer Club (SAHABAT) also organises activities for disabled staff and students, providing them with opportunities for engagement, social interaction, and community building within UKM. These activities aim to foster a supportive and inclusive environment, further enhancing the well-being and campus experience of disabled individuals.
Cakna OKU Volunteer Club (SAHABAT) embodies UKM’s commitment to inclusivity and creates a more supportive environment where disabled individuals feel valued and empowered.
Disability Support and Services Unit, Registrar’s Department
In addition to the Cakna OKU Volunteer Club , UKM also has the Disability Support and Services Unit under the Registrar’s Department, which provides comprehensive support for both disabled students and staff. This unit plays a vital role in promoting visibility and inclusion for disabled individuals within the university. Their services include arranging transportation for disabled students and staff to access classes and offices, offering emotional support, and continuously improving campus facilities to ensure they are disability-friendly. Through these efforts, UKM is dedicated to creating an accessible and supportive environment for all members of its community.
UKM has provided accessible facilities for people with disabilities. In 2023, UKM received a RM 600,000 fund from the Ministry of Higher Education to enhance accessibility, supporting national policies on inclusivity and equity. Key facilities include ramps, tactile pathways, and braille in elevators to help students and staff with mobility and visual impairments.
UKM also offers 64 accessible toilets across campus, designed according to universal accessibility standards, and 69 designated parking spaces for disabled users. Additionally, accessible dormitories with wide doorways and adapted furniture are available in residential colleges. The UPS-OKU mobile van service, equipped with a wheelchair lift, provides transportation across campus and the Klang Valley.
Ramps and Tactile Pathways
UKM has ensured that ramps and tactile pathways are installed in all major facilities, including faculties such as entrances to lecture halls, libraries, administrative buildings and the main mosque, allowing wheelchair users and individuals with visual impairments to navigate the campus easily. Tactile pathways are designed to help visually impaired individuals navigate the campus independently. These pathways consist of raised surfaces that provide directional cues when felt underfoot or with a cane. These tactile guides are placed strategically around campus, leading to important areas such as entrances to buildings, key walkways, elevators, restrooms.
Chancellery, UKM.
Elevators
UKM also provides braille especially in elevators around UKM. Braille is a tactile writing system used by individuals who are blind or visually impaired. It consists of raised dots arranged in specific patterns that represent letters, numbers, and punctuation.
Accessible Toilets
Apart from transportation, UKM has also provided accessible toilets for disabled people. There are 64 accessible toilets across UKM, designed according to Universal Design and Accessibility Standards (MS 1184:2014). These facilities are located in key areas such as faculty buildings, residential colleges, and the main mosque.
The toilet has features as listed below:
- Outward opening/sliding door type.
- 1 movable grab bar and 1 fixed to the adjacent wall.
- Entrance clears from the obstacle.
- Lever types for all water tabs and flush handles.
- Mirror above the washbasin.
- Colour contrast.
- Non-slippery flooring.
Wide and Accessible door
Many buildings at UKM have wide doorways at entrances and exits to accommodate wheelchair users or individuals with other mobility needs. These doors are typically designed to meet accessibility standards, ensuring easy passage without obstruction.
Disabled Parking Area
UKM provides 69 parking spaces reserved for individuals with disabilities, situated near main entrances to make them easily accessible. These parking areas are clearly marked and located near faculties, libraries, and other major university buildings.
Access features for parking areas as below:
- Located at the nearest entrance with signage @ on the pavement.
- Located at the firm and even ground.
- No obstruction such as chain and cone
Informatics (IVI), UKM.
Chancellery, UKM.
Accessible Room
Some residential colleges at UKM offer accessible dormitories with wide doorways, allowing wheelchair users and individuals with mobility challenges to move in and out of rooms comfortably. The rooms are furnished with accessible furniture designed to accommodate various types of disabilities, enabling students to use the facilities independently without assistance.
Mobile Van Service
UKM offers a mobile van service managed by Disability Support and Services Unit (UPS-OKU), Registrar’s Department, specifically for staff and students with disabilities. This seven-seater van, equipped with a wheelchair lift, facilitates easy transportation for wheelchair users and provides accessible transit within UKM’s campus and the Klang Valley area. The van’s maintenance is fully handled by UKM’s Vehicle Unit under the Registrar’s Department, ensuring its reliability and readiness to serve disabled users.
UKM has support services for people with disabilities. At UKM, the well-being and success of individuals with disabilities are central to its mission of fostering an inclusive academic and working environment.
The Disability Support and Services Unit (UPS-OKU) plays a crucial role, guided by the Guidelines for the Implementation of Disability Inclusive Policy in Higher Education Institutions to ensure accessibility. UKM provides sign language interpreters at events with disabled staff or students, supporting deaf and mute individuals.
Additionally, the Cakna OKU Volunteer Club (SAHABAT) offers practical assistance, with volunteers helping disabled individuals across campus and during events. UKM also organises career programs tailored for disabled students, equipping them with guidance and resources for their career pathways. This support underscores UKM’s commitment to inclusivity and reducing inequalities.
DISABILITY SUPPORT AND SERVICES UNIT (UPS-OKU)
The UPS-OKU UKM was officially established on 12th December 2019 under the oversight of the Registrar’s Office, with full supervision by the Vice-Chancellor. The unit, located at Chancellery Building, Level 1, UKM was founded to ensure that students and staff with disabilities receive the assistance they need to succeed in both their academic and career paths at UKM.
In 2023, all staff and students with disabilities were registered under UPS-OKU, representing various disability categories, including visual, hearing, physical, learning, and mental disabilities. The unit’s mission extends beyond just providing services; it is a vital support system that empowers individuals to overcome challenges and fully participate in university life.
Core Functions of UPS-OKU:
- Data Management: UPS-OKU collects and manages comprehensive information on all staff and students with disabilities, ensuring that their needs are met.
- Reference for Academic and Infrastructure Support: The unit serves as a central reference point for staff, students, and visitors, ensuring that academic accommodations and infrastructural support are available as required. This includes collaborating with faculties to ensure accessible course materials and exam provisions.
- Collaboration with External Entities: UPS-OKU builds strong relationships with government agencies, industry bodies, and non-governmental organisations (NGOs), creating pathways for additional resources and advocacy for the disabled community.
- Awareness and Empowerment Programs: The unit regularly organises awareness campaigns and training programs within the UKM community to foster a culture of inclusivity, where all members understand and support the rights of people with disabilities.
- Handling Complaints: UPS-OKU processes and resolves any complaints related to disability issues, ensuring that individuals’ concerns are heard and addressed promptly.
GUIDELINES AND COMPLIANCE
The operations of UPS-OKU adhere to the Guidelines for the Implementation of Disability Inclusive Policy in Higher Education Institutions, issued by the Ministry of Higher Education (MOHE). These guidelines are aligned with UKM’s Strategic Planning (TERAS) 2021-2025 and emphasise three key areas: ensuring accessible learning and working environments, promoting awareness and inclusive policies, and developing an inclusive, empowered university community.
Furthermore, UPS-OKU’s initiatives comply with the Strategic Planning for Disability Inclusive Policy 2019-2023, reinforcing UKM’s commitment to being a leader in creating an accessible and supportive environment for people with disabilities.
The pdf below shows Disability Inclusive Policy in Higher Education Institutions, issued by the Ministry of Higher Education (MOHE):
SERVICES AND SUPPORT
As part of its disability support framework, UKM offers a range of services, including:
Sign Language Interpreter
As part of its commitment to reducing inequalities and promoting accessibility, UKM has made significant efforts to support disabled students and staff in their academic and professional journeys. The university provides sign language interpreters for individuals who are mute or deaf, including visible representation in UKM’s official song, Varsiti Kita. Furthermore, during every convocation session, a sign language interpreter is present, ensuring that all attendees, especially those who are deaf or hard of hearing, can fully participate in and celebrate their achievements. Additionally, in any event or occasion where disabled staff or students are present, a sign language interpreter is provided. This inclusive approach demonstrates UKM’s dedication to fostering a supportive environment for all members of its community.
Cakna OKU Volunteer Club (SAHABAT)
UKM’s Cakna OKU Volunteer Club (SAHABAT) plays a vital role in promoting awareness and understanding of the needs of staff and students with disabilities. This volunteer-based club not only raises awareness but also provides practical support to disabled individuals within the university community. Members of the club act as “buddies” to disabled staff and students, offering assistance such as helping them move between offices or classrooms, providing guidance around campus, and supporting them during events.
The Cakna OKU Volunteer Club (SAHABAT) also organises activities for disabled staff and students, providing them with opportunities for engagement, social interaction, and community building within UKM. These activities aim to foster a supportive and inclusive environment, further enhancing the well-being and campus experience of disabled individuals.
Cakna OKU Volunteer Club (SAHABAT) embodies UKM’s commitment to inclusivity and creates a more supportive environment where disabled individuals feel valued and empowered.
Scholarship Assistance
Under the Unit Perkhidmatan dan Sokongan OKU (UPS-OKU), UKM provides support to students with disabilities in obtaining prestigious scholarships. In 2023, 11 students with disabilities received scholarships from prominent sources, including the Sime Darby Foundation, MyBrainsc, and others.
Number of Students with Disabilities Receiving Scholarships in Year 2023 by Education Level
| Education Level | Number of Students |
|---|---|
| Bachelor’s Degree | 7 |
| Master’s Degree | 3 |
| Doctor of Philosophy | 1 |
UKM provides access schemes for people with disabilities, reflecting its commitment to inclusivity. Key initiatives include mentoring and targeted support programs, such as the Cakna OKU Carnival and the 2023 International Day of Persons with Disabilities Celebration, which foster awareness and networking.
To enhance physical accessibility, UKM conducted an Accessibility Audit in 2022 and appointed Disability Liaison Officers (DLOs) until December 2023 to ensure compliance with MS 1184:2014 standards. Infrastructure upgrades include ramps, tactile pathways, braille in elevators, and 64 accessible toilets. UKM’s Accessibility Menu improves digital access with options like dyslexia-friendly text. Additional support includes mobile van services, accessible rooms, and designated parking areas, showcasing UKM’s dedication to creating an accessible and supportive environment.
MENTORING AND TARGETED SUPPORT PROGRAMS
UKM fosters a culture of inclusivity through mentorship and targeted programs designed to empower students and staff with disabilities.
UKM Cakna OKU Carnival
The UKM Cakna OKU Carnival, held on January 26–27, 2023, aimed to increase the knowledge and understanding of the university community, industry, and the public regarding people with disabilities. The event brought together students, staff, and external organisations to raise awareness about disability rights and support, offering networking opportunities for individuals with disabilities. Various activities and exhibitions were held to spread awareness and promote inclusivity, providing a platform for learning and engagement.
Introduction to the Deaf Community and Malaysian Sign Language (BIM)
This program aims to introduce participants to the Deaf community in Malaysia and provide an understanding of Malaysian Sign Language, known as Bahasa Isyarat Malaysia (BIM). It covers the cultural aspects, challenges, and experiences of the Deaf community, as well as basic skills in BIM to help foster better communication and inclusivity. The initiative seeks to raise awareness and promote understanding and respect for the Deaf community, encouraging participants to engage more inclusively with individuals who use sign language as their primary mode of communication.
2023 UKM International Day of Persons with Disabilities Celebration
This program is a collaborative effort involving the Faculty of Education UKM, the Selangor Association for Special Children (ANIS), the Disability Support and Services Unit (UPS OKU), Ibu Zain Residential College, UKM, and the UKM-Strategy Centre. It was held on December 9, 2023.
Among the highlights of the program were the OKU Career Exhibition, OKU Career Path Forum, and various exhibitions related to disability support, featuring NGOs and career institutions such as the National Youth Skills Institute (IKBN), GAMUDA, Selayang Community College, SOCSO, and others. Additionally, there were sales displays showcasing products made by individuals with disabilities.
ACCESSIBILITY AUDITS
UKM conducted an Accessibility Audit between July and December 2022, focusing on compliance with the Universal Design and Accessibility in the Built Environment (MS 1184:2014) standards. The university appointed Disability Liaison Officers (DLOs) for a term from 2022 to December 2023 to audit and improve the accessibility of their respective buildings. This audit will result in a comprehensive report to ensure all university infrastructure is accessible to individuals with disabilities.
FACILITIES IMPROVEMENTS
Accessibility Menu on UKM Official Website
UKM has enhanced its official website by upgrading the accessibility menu, making it more inclusive and user-friendly. The new accessibility features include options for dyslexia-friendly text, text spacing adjustments, contrast settings, cursor customisation, and the ability to pause animations. These improvements make it easier for people with various needs to navigate the website comfortably. The accessibility menu demonstrates UKM’s commitment to digital inclusivity, ensuring that all users, including those with disabilities, can access online information with ease.
Ramps and Tactile Pathways
UKM has ensured that ramps and tactile pathways are installed in all major facilities, including faculties such as entrances to lecture halls, libraries, administrative buildings and the main mosque, allowing wheelchair users and individuals with visual impairments to navigate the campus easily. Tactile pathways are designed to help visually impaired individuals navigate the campus independently. These pathways consist of raised surfaces that provide directional cues when felt underfoot or with a cane. These tactile guides are placed strategically around campus, leading to important areas such as entrances to buildings, key walkways, elevators, restrooms.
Elevators
UKM also provides braille especially in elevators around UKM. Braille is a tactile writing system used by individuals who are blind or visually impaired. It consists of raised dots arranged in specific patterns that represent letters, numbers, and punctuation.
Accessible Toilets
Apart from transportation, UKM has also provided accessible toilets for disabled people. There are 64 accessible toilets across UKM, designed according to Universal Design and Accessibility Standards (MS 1184:2014). These facilities are located in key areas such as faculty buildings, residential colleges, and the main mosque.
The toilet has features as listed below:
- Outward opening/sliding door type.
- 1 movable grab bar and 1 fixed to the adjacent wall.
- Entrance clears from the obstacle.
- Lever types for all water tabs and flush handles.
- Mirror above the washbasin.
- Colour contrast.
- Non-slippery flooring.
Wide and Accessible door
Many buildings at UKM have wide doorways at entrances and exits to accommodate wheelchair users or individuals with other mobility needs. These doors are typically designed to meet accessibility standards, ensuring easy passage without obstruction.
Disabled Parking Area
UKM provides 69 parking spaces reserved for individuals with disabilities, situated near main entrances to make them easily accessible. These parking areas are clearly marked and located near faculties, libraries, and other major university buildings.
Access features for parking areas as below:
- Located at the nearest entrance with signage @ on the pavement.
- Located at the firm and even ground.
- No obstruction such as chain and cone
Chancellery, UKM.
Accessible Room
Some residential colleges at UKM offer accessible dormitories with wide doorways, allowing wheelchair users and individuals with mobility challenges to move in and out of rooms comfortably. The rooms are furnished with accessible furniture designed to accommodate various types of disabilities, enabling students to use the facilities independently without assistance.
Mobile Van Service
UKM offers a mobile van service managed by Disability Support and Services Unit (UPS-OKU), Registrar’s Department, specifically for staff and students with disabilities. This seven-seater van, equipped with a wheelchair lift, facilitates easy transportation for wheelchair users and provides accessible transit within UKM’s campus and the Klang Valley area. The van’s maintenance is fully handled by UKM’s Vehicle Unit under the Registrar’s Department, ensuring its reliability and readiness to serve disabled users.
Universiti Kebangsaan Malaysia (UKM) is dedicated to addressing inequality by focusing on first-generation students, international students from developing countries, as well as students and staff with disabilities. This commitment extends to implementing anti-discrimination and anti-harassment policies, along with effective administration and monitoring.
Measures against discrimination
UKM have an admissions policy in which outlines the student admission requirements based on the UKM Undergraduate Program Admission Requirements Book for the 2022/2023 Academic Session. Referring to page 146 in this book, it is clearly stated that there is no discrimination made against the selection of new UKM students where there is a list of courses that are still suitable for them to apply.
Applications & admissions of underrepresented
Track applications and admissions of underrepresented (and potentially underrepresented) groups. UKM cares and gives opportunities to students from low-income groups to secure opportunities at the higher education level by offering incentives and scholarships to further their studies. In addition, UKM provides educational opportunities regardless of race or ethnicity. In 2022, 6.5% of students come from the states of Sabah and Sarawak which represent the ethnic diversity in Malaysia. Furthermore, there are 66 disabled UKM students in which 48.5% are those with physical disabilities, 25.8% of those who are visually impaired, followed by 18.2 % are those with hearing impairments.
Ethnic Diversity
UKM provides educational as well as employment opportunities regardless of race or ethnicity. As a country rich with various ethnic and cultural backgrounds, 6.5% of the UKM students come from East Malaysia whereas 3.2% of the current UKM employees originated from the states of Sabah and Sarawak which represent the ethnic diversity in Malaysia.
Anti-Discrimination & Anti-Harassment Policies
UKM has both anti-discrimination and anti-harassment policies in which the policy describes the anti-harassment measures at Universiti Kebangsaan Malaysia (UKM) for the university to be in line with the Sustainable Development Goals (SDGs) on both national and international levels.
UKM always ensures that everything that is done and planned is in accordance with the policy of Equality, Diversity and Inclusion (EDI). Article 8 (1) in the Federal Constitution of Malaysia provides that all persons are equal before the law and entitled to its equal protection.
Equality, Diversity and Inclusive Main Committee
The establishment of the UKM Equality, Diversity and Inclusive Main Committee is to further strengthen the aspects of equality, diversity and inclusiveness from the point of view of policy formulation, planning and program implementation by the year 2030 with the intention of UKM becoming a Sustainable university. Among the responsibilities of this committee is to hold committee meetings at least two (2) times a year, prepare drafts and review university policies, as well as plan the implementation of programs related to equality, diversity and inclusiveness.
| NAME | COMMITTEE | |
|---|---|---|
 | Prof. Dato' Dr. Roslee Rajikan Pro-Vice Chancellor (Strategy and Nationalism) Director of UKM Strategy Centre | Chairman |
 | Mr. Haji Zanudin Mohd Daud Registrar Department of Registrar | Deputy Chairman |
 | Mrs. Roslina Rosli Head of Administration UKM Strategy Centre | Secretary |
 | Mrs. Norashikin Ibrahim Head of Senior Assistant Registrar Human Resource Division Department of Registrar | Assistant Secretary |
 | Prof. Dr. Salawati Mat Basir Centre for International Law and Siyar (CILAS) Faculty of Law | Committee Member |
 | Prof. ChM. Dr. Goh Choo Ta Director Institute For Environment And Development (LESTARI) | Committee Member |
 | Prof. Dr. Rasyikah Binti Md Khalid Dean Faculty of Law | Committee Member |
 | To’ Puan Dr. Tengku Elmi Azlina Tengku Muda Execute function Head Integrity & Ombudsman Unit | Committee Member |
 | Assoc. Prof Sr Ts. Gs. Dr. Khairul Nizam Abdul Maulud Executive Deputy Director (Sustainability) UKM Strategy Centre | Committee Member |
 | Assoc. Prof. Dr. Mohd Fais Bin Mansor Deputy Director International Relations Centre (UKM-Global) | Committee Member |
 | Assoc. Prof. Dr. Ramalinggam Rajamanickam Associate Professor Malaysian and Comparative Law Centre Faculty of Law | Committee Member |
 | Dr. Aizan Sofia Amin Senior Lecturer Centre for Research in Psychology and Human Well-Being (PsiTra) Faculty of Social Sciences & Humanities | Committee Member |
 | Mr. Basir Bahir Deputy Director Centre for Academic Management (Akademik UKM) | Committee Member |
 | Miss Najatulmuna Hamdan Head Benefits and Administrative Division Department of Registrar | Committee Member |
 | Miss. Jamilah Mohamed Senior Assistant Registrar UKM Strategy Centre | Secretariat |
 | Mrs. Najihah Mohamad Yunus Assistant Registrar (Personal MySTEP) UKM Strategy Centre | Secretariat |
 | Mr. Barudin Baharin Assistant Administrative Officer UKM Strategy Centre | Secretariat |
 | Ms. Nur Hannan Lokman Administrative Assistant UKM Strategy Centre | Secretariat |
UKM helps students without documents to continue studying
Universiti Kebangsaan Malaysia (UKM) continues to be committed to helping students, especially those who are less fortunate. Two students from Jalinan Kasih Guidance School (SBJK) through the Watan Child Footsteps Program have been accepted to UKM for the 2023/2024 academic session.
SBJK is a special model school introduced under the Compulsory Education Policy that focuses on the criteria of undocumented children, non-citizens and vulnerable groups who are around Chow Kit or Kuala Lumpur to be educated. Both of these students are students of the Zero Undocumented Student Program (Zamrud Program) where this program aims to help students to apply for citizenship.
Disability Inclusion
There are 66 disabled UKM students in which 48.5% are those with physical disabilities, 25.8% of those who are visually impaired, followed by 18.2 % are those with hearing impairments.
According to the implementation of Persons with Disabilities (PWD) Inclusion Policy in Higher Education Institutions, UKM always provides employment opportunities for those with disabilities who are interested in working for UKM. Currently, 0.5% of UKM’s total staff are from the disabled group.
Counseling Support Programmes
Under UKM’s Centre for Student Affairs (HEP-UKM), there is a counseling unit in which few of their key responsibilities include carrying out a healthy mind screening for all new UKM students, providing guidance and counseling services, and implementing crisis intervention for critical cases involving mental health.
Accessible Facilities For The Disabled
Various facilities for disabled people are provided in the campus area such as toilets, ramps, switches, furniture, parking as well as transportation.
Mobile Van Service
UKM has provided a mobile van service for disabled users and is managed by UPS-OKU. This mobile van was provided to the staff and students with disabilities to access from one place to another place in UKM’s campus and Klang Valley. This van has seven (7) seaters including a driver and wheelchair lift which is easier for wheelchair users. The maintenance of this van was fully conducted by UKM’s Vehicle Unit under the Registrar Department.
This van provides a wheelchair lift for wheelchair users.
The user will be going up by themselves by pushing a button provided.
A UKM staff is assisting a fellow staff with disability
Accessible Toilet
Apart from transportation, UKM has also provided accessible toilets for disabled users. Currently, UKM has 64 accessible toilets for disabled users. These accessible toilets were provided by following the Universal Design and Accessibility in the Built Environment (MS1184:2014) requirement.
The toilet has features as listed below:
- Outward opening/sliding door type.
- 1 movable grab bar and 1 fixed to the adjacent wall.
- Entrance clears from the obstacle.
- Lever types for all water tabs and flush handles.
- Mirror above the washbasin.
- Color contrast.
- Non-slippery flooring.
Disabled Parking
UKM also provided 69 unit disabled parking to park their vehicles which are located as near as possible to the main entrance. The designated disabled parking has followed the requirement of the Universal Design and Accessibility in the Built Environment (MS 1184:2014). Each parking will clearly be attached with the signboard to enable users easier to locate the parking.
Access features for parking areas as below:
On-Campus Accommodation
Universiti Kebangsaan Malaysia (UKM) provides a residential college for students including students with disabilities. UKM has 12 residential colleges which are ten in Bangi Campus and two in the Kuala Lumpur Campus. Two residential colleges with accommodations suitable for students with disabilities are Ungku Omar College (KUO) and Dato’ Onn College (KDO). KDO has 1 room for male students and 1 room for female students while KUO has 3 rooms for male students and 3 rooms for female students.
www.ukm.my/kuo
www.ukm.my/kdo
Two of the 12 UKM residential colleges, Ungku Omar College (KUO) and Dato’ Onn College (KDO) are equipped with facilities suitable for people with disabilities. KDO has a room for male students and a room for female students, while KUO has 3 rooms for male students and 3 rooms for female students.
Ramp
Both residential colleges followed the accommodation requirement for a disabled person as follows:The ramp has been provided especially for wheelchair users and is located near the main entrance and the gradient has followed the Universal Design and Accessibility in the Built Environment (MS 1184:2014) requirement. Besides, the entire access to the main entrance also provided a ramp.
Accessible toilet
Both residential colleges have provided the toilet, according to the Universal Design and Accessibility in the Built Environment (MS 1184:2014) requirement. The sliding door type has been built to ease students who have been using a wheelchair. 1 grab bar and 1 fixed to the adjacent wall also has been provided. All the equipment has used lever-type handles and the position of the mirror is suitable for a wheelchair user.
Furniture
The entire furniture has been provided and accessible for any type of person with disabilities. The students find it easier to use the facilities without any help from others..
Switches
The position of the switches followed the requirement of the Universal Design and Accessibility in the Built Environment (MS 1184:2014) which is 120-130 cm above the floor for both residential colleges. This requirement is suitable for wheelchair users and dwarf people.
Both residential colleges also provided disabled parking which is located as near as possible to the main entrance. The designated disabled parking has followed the requirement of the Universal Design and Accessibility in the Built Environment (MS 1184:2014). Each parking will clearly be attached to the signboard to enable users easier to locate the parking.
Library Services for People with Disabilities
UKM also provides access in the library, Tun Seri Lanang Library for disabled people, such as:
- Disabled toilets on level 4 for convenience and freedom of mobility.
- The disabled prayer room on level 3 ensures comfort during worship.
- Carrel Room is specially designed to meet the needs of our customers.
- The disabled room is equipped with equipment that facilitates movement.
- Discussion rooms, quiet spaces, and more to connect and exchange knowledge.
Reasonable accommodation policy or strategy for people with disabilities, including adequate funding
UKM provides accommodations for students including students with disabilities. UKM has 12 residential colleges which are ten in Bangi Campus and two in the Kuala Lumpur Campus. Two residential colleges with accommodations suitable for students with disabilities are Ungku Omar College (KUO) and Dato’ Onn College (KDO). KDO has 1 room for male students and 1 room for female students while KUO has 3 rooms for male students and 3 rooms for female students.
Support Services for People With Disabilities
The Disability Support and Services Unit (UPS-OKU UKM) was established on 12th December 2019 under the Registrar’s Office, fully supervised by the Vice-Chancellor.
This unit was operated by referring to the Guidelines for Implementation of Disability Inclusive Policy in Higher Education Institutions (Garis Panduan Pelaksanaan Dasar Inklusif Orang Kurang Upaya di Institut Pendidikan Tinggi by Ministry of Higher Education (MOHE), Strategic Planning for Disability Inclusive Policy 2019-2023 and UKM’s Strategic Planning (TERAS) 2021-2025.
Strategic Planning for Disability Inclusive Policy
The purpose of establishing this unit is to give support to the disabled staff and students according to their disability and empower them to succeed in their careers and education in UKM. Currently, the number of staff and students who have registered under this unit is 48 staff and 59 students.
Official website: www.ukm.my/pendaftar/pengenalan-ups-oku
Access Schemes For People With Disabilities
The UPS-OKU UKM always provides support and assistance services to disabled staff so that the staff’s competence is on par with the able-bodied staff. Various activities and mentoring programs are held to provide encouragement and advice to this group.
List of Programs by the UPS-OKU, Registrar’s Department, UKM
Accommodation Policy/Strategy
UKM through the Ministry of Higher Education (MOHE) received an amount of RM 600,000.00 from the Ministry of Finance (MOF) to upgrade infrastructure for disability users. There are four projects that have been determined based on the allocation given. Currently, the progress of the project focuses on upgrading and renovating an administrative office, disabled one-stop center, an accessible toilet and ramp in Chancellery Building and Kuala Lumpur Campus also accommodation for people with disability.
UKM through the Ministry of Higher Education (MOHE) received an amount of RM 600,000.00 from the Ministry of Finance (MOF) to upgrade infrastructure for disability users. There are four projects that have been determined based on the allocation given. Currently, the progress of the project focuses on upgrading and renovating an administrative office, disabled one-stop center, an accessible toilet and ramp in Chancellery Building and Kuala Lumpur Campus also accommodation for people with disability.
Ongoing projects involving upgrading and renovating campus facilities
Maternity care facilities
UKM concerns about the importances on UKM community needs, especially women and pregnant women. In both clinics, UKM provides maternity checkups and lactation rooms for needed parties.
(www.ukmpoliklinik.my)
Tadika TUNAS UKM
Tadika Tunas UKM has been in operation since 1980, in which the Nursing Department is handled under Faculty of Social Sciences and Humanities (FSSK) and the Pre-School Department is under Faculty of Education (FPEND). The kindergarten was registered under the government act, Akta Pelajaran 1961 – Kaedah Pelajaran Tadika dan Sekolah Asuhan on 13 December 2018. Programme available in Tadika Tunas UKM are the early childhood education for kids aged four, five and six years old. This programme is based on National Preschool Standards-Based Curriculum (KSPK) and is in compliance with the guidelines from the Ministry of Education of Malaysia (KPM).
UKM Celebrates Disabled Graduates during 51st Convocation
The 51st Convocation of the Universiti Kebangsaan Malaysia has provided various unique attractions and privileges to the graduates. Not to be left behind, this historic ceremony was also graced with the success of graduates with disabilities (OKU) who gave inspiration to Watan University students that disability is not a ticket to failure.
UKM Always Strives to Strengthen the Rights of Persons with Disabilities (OKU) with the Aspiration of Making the University an Inclusive Campus. In Lembayung UKM’s core has recommended that all UKM citizens should have a national identity and be enthusiastic in developing a society and country towards a caring campus that is disabled friendly.
The involvement of the Cakna OKU Club to continue helping those in need on campus can give exposure to students about our welfare and concern for them. Thank you UKM Disabled Service & Support Unit & Cakna Oku Club for their close cooperation.
